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Battlefield Game Info Hub
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[INFO] How to find your 5.11 Tactical Items after code redemption.

EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
21 days ago
There are 2 codes for 5.11 Tactical items, 1 code is for the Engineer Skin while the other is for the player card. To receive both items you must redeem both codes. If you have redeemed the 5.11 T...
Updated 21 days ago
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ProudEthan's avatar
ProudEthan
Seasoned Novice
20 days ago

I also redeemed the code in January but never received an in-game mail to claim it. I've contacted EA support about this and they confirmed that the code was successfully redeemed and is active on my account. The skin still remains locked. 

I've already tried multiple different steps (provided by EA advisors) to solve this but none had worked so far. Some of the steps include:

  • Restarting my system, both Steam and my PC itself
  • Verifying my game files
  • Re-linking my EA and Steam account
  • Re-installing BF6
  • Waiting several days after the launch of season 2

I hope this gets solved ASAP!