Hey Neighbor!
We want your time in Neighborville to be blooming with fun, packed with excitement and free of pesky weeds! But every now and then, a few sneaky bugs manage to sprout where we least expect them. Don’t worry though, when they do, we get to work on pulling them out by the roots!
To keep the residents of Neighborville in the loop when this happens, we’ve created this list of Known Issues. If something odd is happening in your game, be sure to check here. Chances are, we’ve already spotted it and are tending to it.
The list is like a living garden. As bugs get squashed, they’ll be removed from this list. And if new ones take root, we’ll add them in. So be sure to check back regularly to see what’s been
Known Issues:
- When trying to link to an EA Account on iOS, the loading screen can get stuck at 100%.
- The “i” button shows up for events even though there is no extra information to be shown
- The rarity of a sticker overlaps with its name if it’s longer than three lines for the following localized languages
- Spanish
- Mexican Spanish
- French
- Italian
- Brazilian Portuguese
- Unlock date and information for certain stickers might not appear until the game is relaunched
- The game audio is muted when unlocking your phone directly into the game. This can be solved by going to your home screen and entering your unlock password/pin.
- Plants with the “Bomber Perk” have their bomb explosions delayed until the sound effect ends.
- A ticking sound effect loops after completing a level and quickly tapping the rewards screen.
- Players are redirected to the Yard after claiming new Plants seeds from the Achievements section.
- The popup appears twice when claiming a duplicate plant milestone reward.
- The upgrade arrow is missing for plants in the Almanac when have enough wild Seeds.
- Miss-spell in Zaptail's Almanac description.
- A bouncing hand gesture appears before "Dave's Daily Do-Its" event page for players.
- The flashlight animation continues playing after use in Zen Garden.
- Missing text when harvesting a Tier 3 Plant in Zen Garden.
- A Negative value of required NVW points appears for new joiners when claiming rewards from the 7th milestone in the Weekly meter.
- The background music abruptly stops or intermittently cuts in and out during loading screens.
- The “Fill the Daily Top Scores meter” task progression may not update after completing the task.
- Incorrect plant names may appear on the loading screen.
- Puff-shroom may appear floating instead of placed in its pot in the Zen Garden.
- A sound effect may be missing when merging plants of different tiers in the Zen Garden.
- Adventure progress and chapter information may reset to Chapter 1 when switching game modes.
- The Flag Zombie’s hand texture may appear broken after reaching 50% HP and may reappear during the death animation.
- Error "001:400" appears during gameplay
If you spot an issue that’s not on this list, please let us know on the forums or reach out to Support via the button in the game settings. Thanks for helping us keep Neighborville thriving!
PopCap Team