[POGO] How to Contact EA Support

Hi folks, 

Do you need our support team's help with an issue? Follow the steps below, and with just a few clicks, you’ll soon be submitting a support ticket.

How to Get in Touch:

• Open the EA Help website
• Search “Pogo” on EA Help: Type “Pogo” into the search bar at the top of the EA Help homepage. This will bring up the latest guides and support articles for Pogo.
• Open a Guide: Select a Pogo guide that matches your needs.
• Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request

• Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
• Fill Out Your Info: Enter your details, select from the available topic options, and give a description of the issue. If the topics available don't match your issue, that's ok. The context you add to the description field will help clear things up.
• Submit Your Ticket: After filling out the form, hit “Submit Ticket.” 
• Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.

Have this info ready when you contact Support:

• The email address you used to create your EA Account
• Any invoice numbers from purchases made in Pogo Games, or from membership.
• Any usernames or connected devices linked to your EA account (like Xbox Live Gamertags or PlayStation Network Online IDs).

 With these steps, you’ll be connected to support in no time. They'll do their best to help you get back to enjoying your favorite Pogo games as soon as possible! 

Ready to reach out? Search “Pogo” on EA Help and get started!