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Cheating and Appeals Process

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
6 days ago

Hello Holotable Heroes, 

We have updated our process for you to submit a cheater or to appeal a ban. 

To submit a potential cheater, please fill out this form: https://forms.gle/SDaJmjYy1is2M8Rn7 

To appeal a ban, please fill out this form: https://forms.gle/BdaiA13JqiaZGDPbA 

Submitting a person as a potential cheater does not mean they will get banned automatically. We will investigate the account and act accordingly. For Privacy reasons no notification will be sent to tell you if any action has been taken. 

Appealing your ban does not mean you will be unbanned. You will not be informed on any decision we make. Bans issued under the previous cheater investigation system will not be investigated. 

We understand cheaters ruin the fun of any video game and it’s frustrating to see that happen here.

Under the previous system to address cheating in SWGoH, we banned more than 4,000 cheaters and we anticipate actioning on more with your help. We are aware that people will go to extreme lengths to cheat at a Video Game (Sounds weird saying that, but those people do exist). We take fairness seriously and we will not tolerate cheating in SWGoH.

With your help we hope to remove bad actors that negatively impact players experiences and deter others who may be tempted to. We look forward to continuing to make SWGOH a place you enjoy.

Thank you for your continued support, see you on the Holotable!

-SWGOH Dev Team

Published 6 days ago
Version 1.0
  • I'm glad there's effort being taken to remove cheaters in SWGOH. However, I would probably put more emphasis on fixing the skill rating system we have. There's still a weird mechanism that's causing folks to shoot up way higher than they should be when promoting to a new bracket. Aka, dozens of folks get shot up to Kyber 1 from Aurodium 1 for no reason and the score boost is not helpful for honest folks from Kyber 2 to try and climb and reach the bottom level of Kyber 1.

    It's not only not fair for Kyber 2 folks trying to make a final push into Kyber 1 to have their spots be handed over to these players, but these players will have no positive experience as they lose basically every match in Kyber 1 for the next few months. This should be addressed immediately and be given the same priority as the cheaters as the system itself is cheating the player base.

  • Leorinle's avatar
    Leorinle
    New Spectator

    "Appealing your ban does not mean you will be unbanned. You will not be informed on any decision we make."

    Well that seems very unfair. If their appeal was successful, and they got unbanned, you won't tell them that? How then are they supposed to know? They're just expected to keep trying to log in, and maybe it works and maybe it doesn't?

  • IchMagKaka2's avatar
    IchMagKaka2
    Seasoned Newcomer

    I hope you make use of the "To Catch a Cheater" Discord Server

  • Cheating in PvP is terrible but I don't blame anyone from wanting to make TB and the raid easier. Idk about anyone else but playing the same missions over and over without a sim feature is not fun. Conquest is a chore, TB is a chore. 

  • i used the first link like 10 times in the last 3 weeks also a lot of my guild members done it and this guy is still not banned....

    https://swgoh.gg/p/371613735/gac-history/O1726606800000/2/

  • Diblit77's avatar
    Diblit77
    New Spectator

    Actually I think matching up against someone who’s cheating is more enjoyable than facing this terrible rng that makes us run our 5 battles over and over and over and over again for hours upon hours just to get a decent score in the raid, not even a maxed score. I think we’ve all but given up on max scores at this point. 

    • Vikinglord24's avatar
      Vikinglord24
      New Spectator

      Satire? GAC cheaters ruin the game mode... PVP cheating is the worst. if youre cheating go play a children's game that you can actually play if this is to difficult for you. 

  • Very nice.

    Any progress on the bug making Fulcrum Tano unable to ignore Taunt in TW?

  • 4db1's avatar
    4db1
    New Spectator

    Hello, ladies and gentlemen.

     

    This subject came to my attention, and I was eager to learn more about it.

     

    Here are my thoughts.

     

    I don't think that a regular player can cheat. The only ones who can do this are developers or someone who has been granted access.

     

    Please correct me if I am mistaken.

     

    Be kind; spread love and inclusion, not hate.