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Investigation: Failed Purchased Bundles

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
5 days ago
Hello Holotable Heroes,  We are aware there are a couple bundles that are resulting in a failed purchase and giving crystals instead of the goods of the bundle.  We have removed those bundles f...
Published 5 days ago
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Kluge1971's avatar
Kluge1971
Rising Ace
5 days ago

How about you send the make-good bundle first, get the people what they purchased, THEN figure out how you screwed this up. If these people have to wait until you "figure out the issue", they'll never get what they're entitled to.

trilinc3000's avatar
trilinc3000
Seasoned Newcomer
4 days ago

This! Payment/bug issues happen to every company, but if you want the people willing to spend money on stuff like this to KEEP spending money, you have to do right by us. Still waiting on response for the Galactic Bundle bug