Hello Holotable Heroes,
Here is the latest on the Loyalty Program.
Issues:
- Players Not Receiving Coaxium for Web Store Purchases
- We recognized an issue where a player’s purchase and them jumping right to the game to claim was causing an issue with our distribution of goods order. We will be implementing a feature in the near future to allow you to collect that Coaxium from a web store purchase in-game as well as auto-claimed from the Webstore
- Progress Isn’t Being Incremented for the “Cantina Holotables” Loyalty Event
- We will be updating the event to look at different parameters to make sure the login tracking is done correctly
- Progress Isn’t Being Incremented for the “Bounty Board” Loyalty Event
- Due to unexpected circumstances, this is not working as intended or as it was tested, so we will be removing this event and replacing it with an energy based event in a near future update
We are presently aiming for early next week for these fixes to go out, thank you for your patience.
Next steps:
During the initial launch of the Kessel Run, we experienced issues listed above and believe we have the root causes figured out. Once the fixes go out, sometime early next week, we will provide a make-good for those who purchased items on the webstore during the Kessel Runs' release window, as well as a general make-good for those who have not made purchases.
Thank you for everyone’s enthusiasm and continued support.
Published 19 days ago
Version 1.0
CG_Meathead
Capital Games Team
Capital Games Team
