Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.8,603 Posts

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Known Issue: NVIDIA GPU Driver Crashes on Certain Maps
EA_Rtas
Community Manager
Battlefield 6 – Windows 10/11 Performance Tip
EA_Leeuw
Community Manager
[BFComms] BR Initiation Temporarily Removed
EA_Rtas
Community Manager

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG
In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFencePlat->GetCompletedValue" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 4060 Ti", Driver: 58142. D: \dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\sourc e\platform\Dx12\SubmissionManagerDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). (All drivers, and system is up to date.) CM title edit
EDGE0911
Seasoned Traveler
9 months ago
crashing
182KViews
257likes
2410Comments
PSA: Mouse Input is finally fixed in the game!
Edit: Old details left below for archiving, but as of today's update (09/06/2026) the mouse issues have now been fixed. Thank you for everyone's contributions, we can finally enjoy the game :) --- ORIGINAL POST --- Mouse input is broken, which ruins an otherwise well optimised game. This looks to be getting confused with poor frame timing in a lot of threads, but controller input is unaffected. For reference, I easily average over 100fps even on the bigger maps, but panning the camera with mouse input makes the game feel like it's running at 15fps despite no drops. In-game reporting confirms it's running perfectly, as CPU/GPU are always rendering within 10fps of eachother. Connect a controller though? Buttery smooth camera panning, and easy to track enemies. No hitches or stutters, just butter. I've tried: - All polling rates, from 125hz up to 4000hz - Toggling raw input on/off - Enabling/disabling Nvidia reflex - Changing USB ports, changing to different mice, wired/wireless - USB power saving etc all turned off - I even tried a driver/Nvidia CP restore, but as controller is super smooth, this was a long shot in the first place Unfortunately the game is unplayable using a mouse on PC due to this. It's next to impossible to track targets, and you quickly get a headache from the micro stuttering when panning. The effect is very similar to Helldivers 2 on PC, when you turn off 'Mouse Smoothing', as that game has serious issues with raw mouse input. Happy to hear suggestions on how to fix this. Mice tried: - Keychron M4 - Logitech G305 - Logitech G604 - Razer Naga Hyperspeed - AttackShark M1 I've also tried on an entirely different PC, same results. OLED as always exhacerbates the issue too, due to the awesome pixel response times. I fear many won't see it due to slower LCDs. Specs are: 5700x3d 3060ti 8GB 32GB DDR4 3600 CL16 AW3423DW (Gsync module version) This is on a fresh Windows install, up to date drivers (tried DDU as well to be sure), but honestly since it's running beautifully with a controller, this looks to be purely a mouse input issue. No other games exhibit this issue other than... Helldivers 2, and Battlefield V. BF1 is butter on mouse, as are BF3 and BF4. Helldivers 2 can be fixed by turning on mouse smoothing in game. I almost bought a GPU upgrade before testing the Xbox controller, saved myself £600. Latest CM post: Hi everyone, Thanks for sharing your experiences and feedback so far. We understand this issue is especially frustrating when it impacts your ability to play smoothly with a mouse. While we’ve asked for similar information before (here), to move forward and make meaningful progress, it is absolutely essential that you provide detailed and precise information responding to the specific request below. Giving vague comments without concrete details won’t help us troubleshoot, escalate, or investigate effectively. If you’re able to, please reply directly to this post by clicking the Reply button on this post. This keeps your info neatly organised and makes it much easier for us (and the studio) to track everything. Please avoid replying to the original post or posting at the bottom of the thread, as this makes it harder for everyone to follow the conversation. Here’s what would be super helpful for us to know: Mouse mode (wired or wireless) Mouse polling rate (e.g. 1000Hz) Whether you’re using mouse software (like Razer Synapse) Where your mouse is plugged in (PC, monitor, hub, etc.) Keyboard model and connection type (wired/wireless) Keyboard polling rate Whether you’re using keyboard software Where your keyboard is plugged in Monitor model Full PC specs (CPU, GPU with driver version, RAM) Full Windows OS version (not just "Windows 11") Whether Gsync or VRR is enabled Full screen mode (fullscreen, borderless, windowed) Which platform do you play on (EA app or Steam) Any overlays active during play (Discord, EA app, Nvidia overlay, etc.) CPU and GPU usage percentages while playing Whether the issue improves with a framerate cap (e.g. 125 FPS) The more details you can share, the better we can help. We know it’s a lot to ask, but this is the only way we can ensure the right information reaches the team and move things forward. Thanks so much for your patience and for helping us out with this. We really appreciate it!
Solved
Jyoosi
Seasoned Vanguard
9 months ago
lag
pc
steam
119KViews
231likes
1615Comments
Weapon Challenge Unlocks Not Unlocking The Weapon
I started off as a free to play player. Downloaded REDSEC, progressed some challenges. For example, to unlock the KORD 6P67 I needed to inflict x damage with an Assault Rifle and get y kills with an Assault Rifle. As a f2p player, it was 300 kills. I had about 100 or so. I then bought the full game, and those challenges dropped to 30 kills, so the challenge shows it as complete and it allows me to progress the next challenge to unlock the NVO-228E. Problem is, the KORD isn't actually unlocked and there's no way now to unlock it. I've loaded into both a Conquest match and got kills with an AR, as well as a Gauntlet match and got kills with an AR and neither unlocked the challenge. CM reply: Hey everyone, Thanks for sharing your concerns about the situation. A few players have reported success after: Fully rebooting the game client Playing and completing a full match (don’t leave early) For console users: clearing the cache and relaunching On PC: using Repair Game (via EA app or Steam, depending on platform) If you’ve already tried these and your weapon or item still hasn’t unlocked, please share which one it is and what platform you’re on.
Solved
EXTIINCTOrigin
Seasoned Novice
8 months ago
progress issue
48KViews
0likes
1238Comments
PC freezing after 10 minutes of playing since 4/16
Yesterday all was fine and I could play BF6 without any issue. Since today, it doesn't matter what I configure, after about 10min off playing freeze. Only hard reset of the PC let it start again. Here the crash dump attached. Chat GPT said its an issue from the Battlefield update today. ExceptionCode: c0000005 (Access violation) Attempt to write to address 0000000000000024 rax=0000000000000000 inc dword ptr [rax+24h] Anyone else got this issue?
Pvt_Paula_3
New Scout
3 months ago
freezing
pc
steam
updates
55KViews
72likes
1204Comments
"Connection Failed" With Error Code 1:86001S:51002S:57019S
Can't connect to the game, everytime I get past the queue, I get this error message Error Code 1:86001S:51002S:57019S What am I suppose to do ?
Braunies_p
Seasoned Rookie
9 months ago
crashing
launching
login issue
pc
steam
73KViews
143likes
1104Comments
BF6 Pro Battle Pass And Rewards Are Missing
So I have Purchased Season 1 The Battlefield 6 Pro Battle Pass And all The instant rewards for purchasing plus the battlefield coins which they say that is included are not available and useable . for reference here is an instant reward skin which is accessible after purchasing the pro version of the battle pass(or the simple one) which is clearly not unlocked . i hope the fix this cause it will be a waste of money if it isn't.
Solved
MonoStaleen
Seasoned Novice
8 months ago
missing content
steam
25KViews
128likes
877Comments
Purchased S2 Battle Pass/Pro after completion and didn't receive rewards
I purchased the pro battle pass on may 2nd. It shows that im pro. I have access to the radio and the challenges. None of the battle pass item unlocks have unlocked. All the progression unlocks from the battle pass are not available to me. It also shows that i have 25 tier skips to carry over. I chatted with support and they sent me here. I tried to do a refund through the PlayStation store but its not eligible. I just want the items i purchased. Please someone help. I dont want to deal with sony support for a refund. [CM edit: title]
Solved
xDERK81x
Seasoned Rookie
2 months ago
missing content
playstation
progress issue
5.2KViews
33likes
744Comments
Support Specialist 2 Challenge Not Completing
This challenge is still not tracking no matter what I do it will not track and it is stopping me from getting the airburst launcher, any help would be great. Thanks
DirtyBurkah
Seasoned Newcomer
2 months ago
progress issue
20KViews
176likes
692Comments
[Old] Challenges not tracking
Issues with challenges not tracking properly. Specifically the one where you have to heal teammates with supply bad. Still at 0/500 even though I’m constantly spamming my supply bad EA Community Manger note: There are currently some progression issues the team is aware and working on fixing. It sounds like at least some of what you're reporting might be related to that. Excerpt from our BATTLEFIELD 6 - KNOWN ISSUES 1.0.1.0 article: Challenges: “Resupply teammates with the Supply Pouch” is not tracking progress. Challenges:The Progress bar for “Repair Vehicles” does not update when repairs are made. Challenges: “Use Vehicle Supply Crate” does not progress even after completing the action. Challenges: The Weapon Expert Unit Challenge is not tracking correctly. The description says you must “Get a kill with each type of weapon in a match,” but the actual requirement is to get 15 longshot kills in a single match. Assignments: Helicopters are incorrectly counted as Ground Vehicles in the “Land Vehicle Expert“ assignment. Assignments: Helicopters are not counted properly in Vehicle Challenge 1. If you're having issues with any other Challenge not tracking, could you please include the exact name for it? Thank you! Also keep in mind that for many challenges to unlock, you'll first need to reach a certain overall level.
Solved
TheTigerBurge
Seasoned Novice
9 months ago
progress issue
48KViews
0likes
690Comments
Battlefield 6 Latency and Lag
I am getting all kinds of server side lag. My name on the scoreboard constantly shows a wifi symbol with an exclamation point through it. Here are some of things I am experiencing: Sliding in different directions like I am drifting. Severely delayed ADS Rubber-banding back and forth and watching friendlies and enemies do the same. When firing or receiving fire I die instantly with no one there. This problem existed in the beta and I assumed it was a server load problem. I tried various fixes and speedtests on my end and I have no problem in any other online game, including Battlefield 5. Is this a known issue? Is there a fix? Can we change are server location?
Solved
S9Immortalis
Seasoned Novice
9 months ago
freezing
lag
pc
110KViews
262likes
632Comments
Game crash to desktop after 1.1.2.0 update (launch, gameplay, map change)
Just downloaded to new update and cant load in to a game on PC EA launcher. Tried to play the new map CRASH Tired to play Blackwell Feilds CRASH Tired to play Breakthough Siege of Ciaro CRASH Tried to get into a ramdom Conquest game CRASH Tried to get into a ramdom Breakthough game CRASH Drivers upto date. CM title edit
caza1991
Seasoned Traveler
8 months ago
crashing
ea app
pc
updates
31KViews
86likes
593Comments
Orange Dot Notifications Will Not Clear
Haven't we all had enough of the endless orange dots in the game? Every mission, every firearm, every season pass level... Even if you patiently click each one to get rid of them, it doesn't matter. With just a minor hotfix update, they'll all be back. Please, great EA. Please, brilliant Dice. No one has ever asked you to set up these endless orange dots. Just add an option to let players disable all the orange dots with one click, okay? I don't mean to be impolite, but I'm really going crazy with these endless orange dots. (cm edit updated title for vis)
FlyingHollander
Seasoned Novice
5 months ago
pc
8.2KViews
3likes
515Comments
Battlefield 6 connects to Chile servers instead of U.S. East
TLDR: I live in Maryland USA but Battlefield 6 keeps routing me to the Santiago Chile data center every time I launch the game. It causes constant connection issues and high ping. I have done every possible local fix. This looks like an EA backend tenancy issue that needs a reset. I’m hoping to find out if anyone else is running into this same issue or if EA staff can take a look. I’m located in Maryland USA and my IP geolocation is confirmed by multiple lookup sites. However, every time I launch Battlefield 6 on PC (Steam plus EA App), my in-game tenancy shows: PROD_DEFAULT-SANTIAGO-COMMON That’s the Chile data center, roughly 4000 miles away from me. As a result, every server I join has high latency, constant orange connection icons, and severe desync, making the game nearly unplayable. I can’t join my US friends without connection problems. Here’s what I’ve already done (none of this fixed it): Confirmed my EA Account regional settings are set to United States Cleared all EA App caches (ProgramData, AppData, LocalAppData) Deleted and rebuilt all Battlefield 6 settings files Flushed DNS, Winsock, and IP stack Set DNS to 8.8.8.8 and 1.1.1.1 Verified game files in Steam Switched between automatic and manual IP assignment Tested multiple VPN endpoints (New York, Virginia, Chicago) Confirmed my public IP geolocates to Maryland on multiple services Even after all that, the game still forces me to the Santiago tenancy every login What I’ve concluded: This appears to be an EA backend issue where my account’s tenancy token is stuck on the wrong data center. Other users have reported similar problems in previous Battlefield titles when their accounts were cached to the wrong region. My account region and network are fine. It seems to be a stale entry in EA’s matchmaking or tenancy database that needs a server-ops reset. What I’ve tried with EA Support: Submitted two tickets (they don’t show up in My Cases) No visible confirmation or escalation yet What I’m hoping for: To find out if anyone else is also being routed to Santiago or another far-away data center despite being in the US Maybe get visibility from an EA community manager or support agent who can flag this for a tenancy reset on my account If you’re having this issue too, please reply with your location, platform, and what data center your game shows (bottom-right corner of the main menu). It will help demonstrate that this is a wider backend bug, not just a local problem.
Solved
TUBBYSEASTAR
Seasoned Adventurer
9 months ago
lag
pc
steam
41KViews
171likes
507Comments
BF6 crashing and causing PC to restart
I'm having a problem where every single time I enter into a match I'm able to play for maybe 30 seconds and then my entire computer crashes and forces a restart. I played the beta in august and had absolutely 0 issues with running the game, but now the game releases and this happens. Is anyone else experiencing this? Please fix this EA.
Solved
FoxnGlocks
Seasoned Rookie
9 months ago
crashing
freezing
pc
37KViews
74likes
437Comments
Middle East server issues
Middle East server is shutting down?? ,, from 3 days me and my friends,, and our Middle East community we playing in another server,, I hope this message reaches the responsible people for this issue,, we tried everything but still putting us in different servers,, thanks
elmatador_977
Seasoned Newcomer
3 months ago
lag
login issue
playstation
7.2KViews
55likes
423Comments
Can’t Host Anything in Portal - 'Global Game Quota Exceeded’ Error
I was excited for portal, want to try newly created Experiences, until met with this freaking error! I'm disappointed, what's the point of portal if you can't paly your own Experiences. Get more servers, EA apparently is a 55 billion dollar company! CM title edit
loveubf
Seasoned Ace
9 months ago
missing content
pc
progress issue
steam
updates
49KViews
144likes
362Comments
Unknown Errror 0:85009S
General behaviour: disconnects after 5-10-15 mins of gameplay. After first disconnect u can't stay connected to EA online services for longer than 30secs or so. MAY WE HAVE AN OFFICIAL RESPONSE ALREADY? Im pissed af after dealing with any tweak on the internet just to play this game. Started happening on the second day of Season 2. Before that day there were no errors what's ever. Pls, guide me through a troubleshooting or let all of us affected know that there is an EA services connectivity issue happening atm. THANKS
Solved
ar7max
Traveler
4 months ago
steam
2KViews
0likes
326Comments
[Old] Matchmaking send back to Menu
I have the issue where it finds a match, then I get a black screen and then it says Battlefield, and send me back to the Menu, seems like I am able to find a match, but not connect to it, I have tried all different settings allowing the game on the Firewall option, repair/re-installed game files, same issue. I was able to play some matches with the beta, but then I had this same issue, now in launch day, still happening. Anyone has any solutions? See video for reference Thanks !
Solved
PrimeCarpet48
Seasoned Newcomer
9 months ago
crashing
ea app
freezing
lag
launching
25KViews
114likes
311Comments
Lighting Issues During REDSEC Matches
Can’t play because very bright lights can not see in gameplay
Solved
Kenzo215Philly
Seasoned Newcomer
2 months ago
ea app
pc
steam
3.4KViews
7likes
308Comments
Steam - Unknown Error 1:86001S:51009S:11468332130:1073807360Q
Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion that i have found through google and these forums.
Solved
TheAgonistxXx
New Scout
9 months ago
login issue
pc
steam
7.4KViews
21likes
282Comments

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