The new forum
As someone who has been active on the old forums I would like to share my feedback on this one. My first encounter with this forum was on my mobile because I was on holiday during the switch from the old to the new forum so I wanted to wait for a week or two before making this post. No avatars: this really hurts. Avatars gave us all faces on the old forum. With the limited selection I now have to share my picture with several others. This leads to confusion because I something think 'there is a reply I made' only to realise it was made by someone else. Not having a unique avatar also makes me feel anonymous. How are other simmers ever going to easily recognise me? On the old forum you had to promote from new member to member to get an avatar and I get that. I don't mind if it is tied to a rank, but that has to be a rank that everyone can reach. Currently only heroes are allowed an avatar, and thus the privilege to build up their own personality on the forum. But the info page about hero ranks also say not everyone can become a hero (which makes sense). But the combination of not everyone being able to become a hero and only heroes getting their own avatar means that some users of this forum will never get access to something that should be a basic feature. The heavy focus on 'most liked' posts makes this forum feel like a popularity contest. It is difficult to sort posts for long threads. Some discussions have been going for years with hundreds of posts. On the old forum we would automatically be taken to the last unread post and then see the subsequent posts in chronological order. This new forum however sorts by likes on default. You can switch to sort by oldest but can't set it to default. However for long threads setting it to oldest means I have to click 'load more' way too many times. Sorting by newest means I am reading backwards and on an active thread this can also mean clicking 'load more' The above point makes this forum not suitable for sharing long stories which is something me and other simmers love to do The extensive rank list is confusing. Every single level has new, rising and seasoned added to the title. For the higher ranks adding the word 'new' kind of takes away from the higher ranks. You already have to go searching for the ranks on this forum before you realise a new adventurer is higher than a seasoned traveler. Most users on this forum don't know that list by heart. Adding the word 'new' to high ranks feels confusing and not very intuitive. Sharing a forum with other games: we used to have a forum exclusively for sims and now we are just a small part of a forum for other games. That does take some time to get used to. But why do I get links to other game in 'related posts' when I am on the sims part of the forum. I accidentally stumbled into another game forum. Is it possible to restrict the related posts to the sub forum (game) we are currently browsing When creating a new discussion we can select different tags. I miss a tag for discussion (sometimes the purpose of a thread is just talking about the game) and a tag for speculation. The version of the site on my mobile doesn't shot a button to add a picture. I sometimes don't get a chance to post a picture when I am on my laptop. I upload them to a photo sharing website and then post them a few hours later. But this forum only shows the add photo option in the desktop version. I have a feeling that this forum was mainly created for short conversations with very few posts where chronology of posts is unimportant. It also feels more like a popularity contest with the heavy focus on getting likes for your posts, a competition on it's own which distracts from the topic itself. I want to give this forum a try and really want to make best of it. But the difficulty to read threads chronologically really makes it difficult. That's the part of this forum that needs improvement more than any others.
What purpose does the EA forum serve?
What purpose does the forum or any "support" entity of EA even serve? In the information age, you cant get prompt responses on game-specific forums here, and of all the threads I have read in this area, the community managers basically say "there is nothing we can do." Why even run the things if you are either hamstrung into being unable to do anything, or are fundamentally unwilling to provide any help? (CM EA_Lanna: Edited to update thread title to focus question succinctly.)
EA Forums links are not navigating
I am on the EA Forums for The Sims 4 Bug Reports and was trying to submit a new bug related to the Lost Legacies event. None of the navigation links on this forum seem to be working. They change the URL, but do not navigate to the new URL. I have to Reload the page or directly navigate to the changed URL from the browser Nav Bar. I am on PC and using Chrome browser. I checked on another EA Forum and the navigation there works as expected, but The Sims 4 Bug Reports forum is not navigating.
Feedback & Questions About EA Forums UI, Notifications, and Navigation
First of all, thanks for launching the new EA Forums platform. I appreciate the effort to modernize the design and improve the overall experience. After spending some time using the forum, I wanted to share a bit of feedback and also ask a few questions regarding forum functionality. What I like so far: - Clean and modern UI - Faster loading compared to the old forums - Clear separation between game categories and community hubs Areas where I’m a bit confused or struggling: - Notifications sometimes feel delayed or unclear (not always sure what triggered them) - It’s a bit hard to track threads I’ve previously commented on - Search results don’t always surface the most relevant discussions - Navigating back to a specific category takes more clicks than expected Questions: 1. Are there plans to improve notification filtering or customization? 2. Will there be better tools to follow or bookmark discussions more easily? 3. Is the search functionality still being optimized? 4. Are user profile features (post history, activity tracking) planned to be expanded? Overall, the forum has a lot of potential, and I’m looking forward to seeing how it evolves. I’d also love to hear feedback from other users — what’s working well for you, and what could be improved? Thanks for listening to the community! [CM edit - third party link removed]
Staying logged in
I'm on PC, using Chrome, every time I come to the forums I have to sign in, as soon as I close the tab I am logged out, I may come back times a day or night, why can I not simply stay logged in ? The only way for me to actually stay logged in so i don't have to keep signing in is the leave a tab open all day & night.
System needs an Update
So, you can’t actually tell if you’ve been banned or just temporarily suspended from the forum. They send the email to your inbox - which you can’t see because you’re banned. I beg, let there be a way to monitor your status or inbox. It’s no use seeing it after the fact. I’m worried even this much might have it happen again.
Why did they get rid of the old EA Forum? This one is terrible
Honestly, haven't visited EA games forum since 1-2 years. And i remember there was an other Forum platform we used a few years ago. Why did EA switched to this one? This platform is simply utter trash and terrible to use. Slow as hell, always takes seconds to open up a thread or go back a step. Notifications: It often shows the red dot next to the bell that there is a new notification, but there is nothing new, it just shows an older notification again as new. And if i open up the notifications and see, there are several different ones which are unread, and click one one of them, it marks every other as read too. Besides these technical issues i would love to know how populated this forum is, because it feels abandoned as hell. If I look at any game's general discussion board, i see new topics pop up all the time, but barely any of them gets a like or a reply. This place feels abandoned. What the hell?! Who decided this was a good fit to operate a community forum? Just go back to the previous one guys.
Forum post limit is small and stopping me giving bug reports
As per title. I've only given about 5 posts this morning. All clearly different and not spam. Yet I am now blocked seemingly for hours and I have bug reports to give after the recent BF5 challenge changes. The forum gives you awards for post count and then cuts you off... pretty silly. EDIT: I'm now trying to post _this_ in a separate forum and still getting refused... stupid.
Suggestions regarding EA staff answering posts
Hi! Could you please reconsider adding the EA badge that is given when an EA CM/Dev responds to a post? It is useful for posts that have many comments and the one that really matters is the response from said person. Could you add an option or make so when said EA CM/Dev responds to a post, it notifies the user by email as well? To better track which posts they responded to.
[The Sims 4] Crinrict and EA Forums need more help (suggestions)
Original Post, copy/pasted here based on Crinrict's suggestion. I would like to suggest adding The Sims 4 DLC/Event tag buttons to the bottom of all reports & forms. There are already existing tag buttons for PC/Xbox/PS, UI, Gameplay, Error Code, etc... so adding a separate section for The Sims 4 DLC/Event tags would remove a lot of the daily hassle for everyone. Saves fans from having to learn the new pack tags, saves Crinrict's fingers/brain from turning to mush 💚 Also, maybe consider developing a Python program to help with the workload on the Sims 4 Bug and Feedback Forums. There's an astronomical amount of work here for Crinrict to have to manually do voluntarily (without pay). Plus, "...statuses here aren't always up-to-date...", so they don't provide an accurate representation of the team's efforts to The Sims 4 community and fans. This is not good optics 💔 Forums need to be up-to-date and must be an accurate representation of the team's efforts. Maybe a Python program (or AI) could help the forums function more efficiently; help the team get caught up on bugs sooner, waste fewer resources, and volunteers/employees could focus on more important matters. Just a suggestion. Thanks for your efforts/consideration, and good luck with everything!! 💚
Toggle "like" notifications
I never liked the concept of likes. Especially because I get notifications about it which cant be turned off. I just dont see the point in getting a notification every few minutes about people hitting like on my comments. I just dont care. Its annoying on social media and forums alike. I care about people interacting. You know, giving actual feedback. The forum screaming "LOOK! Someone looked at your comment!" isnt interaction for me. Its annoying. What am I even supposed to do with that?? Also with the way the notification list is designed it bad for our eyes. It takes more time to sort out the notifications where people replied and they are mixed with the like notifications. And to top it off, I unfollowed topics and still get notifications about likes. So please, make it optional for those who want or not want it.
Ukrainian-language branch of the forum
1. I would like to draw the attention of EA representatives to the need to create a Ukrainian-language branch of the forum for players from Ukraine. This will allow players to exchange information in their native language and specifically for their region. 2. I would also like to see the forum interface translated into Ukrainian. It is surprising that such a large company would neglect to create a Ukrainian-language environment for players from Ukraine. Many large gaming companies have added a Ukrainian-language interface to their products. And they were right to do so. This has resulted in a significant influx of players from Ukraine, who are now using their products more, purchasing games there, etc.Improving Time Zone selection
1. Is it possible to expand the selection of time zones, at least according to some standard, or, for example, as in Windows OS? This will allow users to accurately select their time zone. 2. Also, during registration, your system cannot automatically determine the time zone or, at least, when the user selects their country of residence, select the correct time zone. When authorising/registering via a Google account, this information can be taken from the account, but your system does not know how to do this either.
this is not a literal sims bug but can we get the fixed ones out of the forums
I just feel like it's really getting confusing and out of hand having a ton of fixed threads still up considering some of them have been up for months and are the most viewed and when you sift through most viewed and most upvoted those are what you're going to see but we're being asked to go through and up vote what we think is most important to be fixed and like there is so much that y'all need to do and there is so much for us to sift through as far as like 'fixed' threads like it's hard for us to find the bugs that we're looking for because there are pages and pages and pages of things that are supposedly fixed which honestly half of them are not and shouldn't even be labeled as such. as a result things are just getting repeated and posted again because no one can find them to solidly upvote the first 3rd or 2nd one posted and now it's just a bunch of bug reports that are not getting that aren't getting up voted. if something is completed then remove it so that we can see what's actually happening currently and if something is marked as fixed but is still getting reported and posted as not fixed change the label of the original post please to reduce hundreds and hundreds of duplicates clogging up the vote system you're trying to have us do.
Is There a Set Amount of Posts?
Hi, I'm just wondering if there is a set number of posts any one person is allowed to make on any given day. I ask, because lately I've run into a popup telling me my post didn't publish because I had exceeded the number of posts in a day. Seriously? Unfortunately, I had only replied to about maybe six posts, and when it came to responding to replies to posts I had written, I found I couldn't respond! People get their feelings hurt when they go out of their way to reply to something you've written, but you don't acknowledge the fact with a reply, So, in order to avoid this uncomfortable situation, I would like to know what the limit is, please.
