Bug Report: Forced and Mandated Updates & EA App Behavior re: The Sims 4
REQUESTS FOR THE EA APP (Re: The Sims 4) I posted about this on many platforms, in many comment sections, and many, many people are having these same issues. The number of likes and upvotes indicates an even larger pool of shy, silent, or busy simmers suffering this, too. CORE REQUESTS * Updates to The Sims 4 game must be USER-INITIATED ONLY. * Updates must NEVER be automated, if the EA App restarts, it should do nothing to the game. No auto-updating of the the app or the game. * Updates must remain PERMANENTLY optional. The User should be able to stay on whatever game version they prefer and the game should still launch. * Suggestion: Game fixes to older versions need to be made available. * The EA App must not force updates. Ever, indefinitely. If a player chooses not to update for months, or even years; this must be a clear and fully supported option. THE CURRENT ISSUE: Since this summer, the EA App has been producing so-called “error popups” (several types, seemingly arbitrary, affecting even vanilla players) with increasing frequency. These currently: *Block players from opening The Sims 4 unless they go online in the EA App. *Rotate through random “errors” to push the user online in the EA App. *Once online in the EA App; trigger new “error popups” that specifically force a Sims 4 game update. PS; halting the update causes a new “error” that prevents the game opening, too; so you know that is not an option. I am finding these are not genuine errors; they are deliberate update triggers. While they may technically fall under the EA App team, they directly impact The Sims 4 experience and must be addressed in coordination. You claimed this was resolved 11 months ago. (It was not resolved). Also; EC:204 is only one of three possible popup error codes; none appear related to real system issues. Please eliminate these faux “errors.” This was not resolved by any new EA App version: discussions/ea-app-technical-issues-en/re-resolved---ea-app-error-code-ec204/7566081 SUMMARY You have made it so that updates have become unavoidable for what looks to be around half of the Sims 4 player base. For those subjected to forced updates: *Vanilla players are experiencing frequent game-breaking bugs and corrupted saves, even without For Rent installed. *Modded players; the majority of the community; see their carefully curated setups repeatedly destroyed, driving many players to abandon the game entirely. This summer it is MANY. Even those not using script mods, but only CC for CAS and Build/Buy playstyles. TLDR *Updates must be user-initiated only; never automatic; always optional; never forced. *The game must still launch if the user chooses not to update; even after months or years. *The “no auto-update” toggle is broken; replace it with a clear OPTIONAL UPDATE button. Make sure that update is truly optional. *Eliminate fake error messages that block the game from opening and funnel players into forced updates. *Players must be free to choose if and when they update; even if that is never. The game should still launch and run. *Add support to repair earlier game versions. Do this; and watch user complaints drop by half. Please coordinate between the EA App and Sims 4 teams. Thanks!
Pop-up in Origin about EA app which can't be closed
Hi everyone. I have been playing Sims 3 through Origin for many years now, but today am having issues. When I open Origin I get a message pop up which says "The EA app is your new home for PC gaming. Now's the time to upgrade. Install the EA app and log in with your EA Account to find all your games waiting for you". As far as I can tell, there is no way of closing this message and so I can't launch/play any of my games in Origin. I have tried EA App twice now and do not want to use it as I had issues with it. I had issues downloading newly purchased games and some games would not launch at all. I will not use EA App if I can avoid it. Is there any way that I can minimise this message and continue using Origin for now?
Shutdown the EA App and go back to Origin
Shutdown the EA App and go back to Origin. The EA app is useless, doesn't work and is causing you to hemorrhage users because its locked us out of playing our paid for games. Filing support tickets are pointless they just get closed without a reply. Just shut it down, fire everyone who worked on the app, go back to Origin and pretend it never happened.
Misleading switch from origin to ea app
Why push to move customers/gamers from a working program to a non working program? We have all paid alot of money of the years to play our games which currently is not working with new ea app. If it aint broken ... why fix it ? I need compensation from not being able to access the games ive paid for !
EA App Feedback
#1) You can't even control the installation directory, only the directory that games are installed to... are you [removed] SERIOUS EA!? #2) No launch command options such as using "+fps_max 144" and other useful launch commands for troubleshooting or performance tuning. (cm edit - updated thread removed language)
EA App Is A Complete Mess
Why are we still being forced to use the EA Desktop app if we have the gamepass? It's honestly the most poor excuse for an interface out there. One of the most simple features doesn't even work, being the Remember Me feature. I constantly have to log back in no matter how many times I click to save my name. Another fun new bug is since BF2042 released, I know have to uninstall and reinstall the EA App so my games will download updates, otherwise it just continuously force stops the updates instantly before even calculating the size. I've had this app for a about a half a year now, and I still can't put a desktop icon for any of the games; which also ties in to the fact that I can't play even single player games if I can't get online. It's kind of wild how EA is just openly getting away with releasing content that's not even half finished, and the response is always "it is what it is." This app is garbage. I don't get why EA is chilling on not one, but TWO horrible desktop apps. Absolutely wild.
EA Desktop can't repair downloaded game
I've downloaded Titanfall 2 tonight. Now I can't play because the game files are corrupted. I have to uninstall and download all the 48GB again because there isn't an option to check game files and repair it. Very disappointing, hope that it get this option soon or at least when out of beta.
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