EA Play trial - this trial can only be played on the account that downloaded it.
I receive the following error message when I attempt to play College Football 26 or Madden 26 that has been downloaded to my Xbox Series X from EA Play: “EA Play trial - this trial can only be played on the account that downloaded it. Please sign back into the account and restart the game to continue your progress.” I restart my console, the server refreshes, and I am able to play a game. However, upon the game ending, the whole process restarts…EAPlay subscription, "You Don't Have Access" when trying to launch games.
I purchased a EAPlay subscription 13/04/2026 9:35pm GMT via steam, then proceeded to download and try to play Dragon Age: Inquisition to be met with "You Don't Have Access" when trying to launch, however I was able to download and launch MySims through Steam EAPlay just fine. The steam account is connected to my EA account, both use the same email, I've tried signing in via steam on the EAapp, Clearing the cache, relinking the steam account, signing in and out of steam and EA ensuring EABackground processes was ended, restarting my PC, reinstalling all the VC files found in the game folder, I've tried disconnecting the wifi and launching the game offline to be met with the error "You've been offline for a while" in which it then asks me to restart and re sign in, I've tried launching the game exe as administrator to then get "Game ownership disabled or deleted" error. My graphics drivers are all up to date. I've done sfc /scannow. I just want to play Dragon Age, I've purchased a subscription for that, please if anyone knows a fix or solution. EA App version: 13.680.0.6193 Reporter ID: c1779142-8970-4ba5-9eb9-e73e4ec33cc0Recurring Subscription Fee
I cancelled my ea play subscription a while back and I keep getting recurring subscription fees. Ea is physically stealing money from me and I can't stop it from happening. I need urgent help as I will be contacting my bank as it's basically fraud. I have all transaction details as evidence.Currency Type in EA Play
Hey Everyone! Need some help with EA play sub payment, on the app I see the payment in PKR for EA play but last time I bought a game through EA app I was charged for Indian rupee rather than Pakistani Rupee. I have confirmed through account settings that my region is Pakistan. How can I confirm that the amount shown in EA app is actually Pakistani PKR and not in Indian Rupee. Would appreciate any help I can get in this regard.
The Sims 2 + The Sims 2 Packs no longer downloadable or Playable
Hey I tried to get contacted with Epic games support either but they did not take any resposibilty and one and other live support directed to me here afterall. I did purchased EA play thru Epic Games. When I try to play The Sims 2 Legacy Edition it directing me to different game called The Sims 2 + The Sims 2 Packs and seems like this is no longer valid allocation.
been getting charged for ea play since october
i honestly dont know how im getting charged for ea play still, i have no payment methods saved and to my knowledge i cancelled the service and haven't been using it for months now, so i don't understand how im still getting charged for it. i had no clue i was even getting charged since its on a credit card i never use and never got a email from ea that i was even getting charged like many others do. im so tired of ea and will def never use this service again or buy a game from ea.Xbox/PC Pass wont work with EA Play
Cant acces EA Play Games with xbox game pass or pc pass I have linked the accounts but it still wont let me get the games it just gives me membership options the pictures below are in swedish but it shows my linked accounts and how it looks when i try to install a ea play gameEa Help Message: "This issue isn't supported by advisors"
Currently attempting to open a case using EA Help to verify my identity but keep getting this reloaded page stating: "This issue isn't supported by advisors." I had a previous case opened roughly 2 weeks ago that was unable to verify. Is this the reason that message keeps showing up? I want to try again due to unsatisfactory effort on behalf of support team member Alternatively, is there an EA support email address available to assist me in verifying account? Ultimately, I want to join EA Play Pro, currently Game Pass Ultimate with access to EA Play on EA app for PC. Unbeknownst to me at the time of joining Ultimate 1 month ago, these two accounts were linked YEARS ago and I no longer have access to the email address I used when creating my EA account. I don't want to lose the progress I've made in the EA games I've play thus far Any help would be appreciatedInquiry About EA Sports FC 26 Availability in EA Play Pro US
I want to subscribed to EA Play Pro in the United States through the EA App on PC. However, I am unable to find EA Sports FC 26 listed in the Play Pro catalog. Could you please confirm whether FC 26 is currently included in the EA Play Pro subscription in the U.S.? If it is included, I would appreciate your guidance on why it may not be appearing.
Wrongful charges from EA.
Hi, While looking for something else in my bank statements, I noticed that every two months, I'm getting a ~35$ charge. I used to have a paid annual subscription, but that was in 2022 and I didn't renew it. It ended in April 2023. It would be difficult for me to believe that the charges I am seeing to be related to that subscription as those charges started Jan 21 2025, more than 2 years after the subscription ended. Then, I was charged on March 23rd 2025, May 22nd 2025, July 21th 2025, Sept. 19th 2025, Nov 18th 2025 and Jan 17th 2026. Those are all the same amount; $34.47. In all, that's almost $300 CAD with taxes and everything. These charges are all linked to the merchant "EA ELECTR" so, if there are others linked to a different name, I do not know. My EA account information shows the items charged. As it should, my account information do state that I am not subscribing to anything. In short, there should not be any charge to my account. Example of the charges attached below. I also attached the proof that my membership had expired too. I tried to contact support, but I hit a wall with the chat bot. It can't understand that I want an explanation on a charge that isn't linked to a game. Even asking to talk to a human, all it does it loop back to the start. This need to be fixed ASAP. If more info is needed, please ask and I'll try to answer as fast as possible. Thanks.Support will not issue me a refund for EA play pro
Support chat case number for reference Case Details: 237575712 I renewed my subscription to EA play pro tonight 2/10/2026 @ 8:45pm, the last time i did so was in november of 2025, realized i didnt want the service after noticing i have one of the games i was looking for and contacted support 20 minutes after the purchase @ 9:05pm. There I was told "I can see the entitlements created for Madden 24/25/26, STAR WARS BATTLEFRONT II PREMIER EDITION, and STAR WARS BATTLEFRONT II PREMIER EDITION" were accessed and the services were utilized. In 20 minutes.... So my request for a refund was denied. I did not play any games in the 20 minutes from purchase to support. I have played those titles during my last subscription run, but not this time. I need this to be remedied.EA play pro subscription
My subscription in the service has ended but it hasn't changed me for the next month and its been over 10 days it should be over but it's not ending and when im trying to renew it doesn't renew so im technically playing for free and not sure what should i do i dont want to be charged twice at the same day can i just pay it now or is it a grace days from ea plz help
Electronic conArts - broken website
So as I'm fed up of paying for a service I do not use as EA lacks good content, I wanted to cancel my subscription. However EA like the scum they are make it virtually impossible to cancel. I logged into my account and when I click to go to the 'manage my subscriptions' page, the page just constantly refreshes before ever loading up. I have tried this on my PC, Laptop and phone and every result is the same. I've tried numerous browsers and even tried incognito mode and using a VPN. After exhausting every option I try to go through the EA support to submit a ticket, I'm told I'll be "emailed soon by an agent" but when I check my case it's closed without response. I tried to re-open the case with the "Continue case" option but again it instantly closes the case with no response. EA make it impossible to contact them as they fail to provide a phone number or live chat service. It seems all too convenient that a company this size and with the amount of computer science degree employees they have that they can't even have a functional website. It appears intentional that I am unable to access the subscriptions page to cancel and infringes the consumers rights act. Utterly ridiculous it's resorted to me having to post on their public forums. EA get this sorted or I'll be exploring every possible option to take this further.EAplay
Every time the NFL madden 24 intro is over it tells me to sign back into my EA account that i installed it under, even though with my subscription had never signed me out and still can't access my saved data. So, having the same currently active account the EA servers that has internet connection still prompts me the same instructions
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