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Accidental SBC submission
i accidentally did sbc and i lost all my squad, im a new player i do not understand the warning, there should be an option to recovey once submit it within 24 hours, and there no option for it, please help me restore my teama [Edited title for clarity - CM]SolvedSHEINCOCOS1 hour agoNewcomer12Views0likes2CommentsTransfer
Hello EA Support, My Transfer Market in EA Sports FC 26 has been blocked, and I don’t know why this happened. I am not aware of any reason for this restriction and I would like to understand what caused it. Could you please check my account and let me know why my Transfer Market access has been limited? I would appreciate any information about how I can resolve this issue and whether the restriction can be removed. Thank you for your help.Solvedybtpxr66ik8g1 day agoTraveler7Views0likes1Commentgive me my companion app transfer market please
I’ve completed over 10 active days by playing at least 3 full Ultimate Team matches per day and logging into the Companion App afterwards. My in-game Transfer Market works normally, but the Web/Companion Transfer Market is still locked. Could you please check whether my account is stuck in the unlock process or if it needs to be manually reviewed?Solvedilovelucy661 day agoRising Newcomer19Views0likes3Comments
DirectX Crash Every Time a Match Goes to Penalties
Hello EA Support, I would like to report a recurring technical issue that is making the game unplayable whenever a match goes to a penalty shootout. Platform: PC (Steam) Game: EA SPORTS FC 26 GPU: NVIDIA GeForce RTX 4070 Laptop GPU Operating System: Windows 11 Issue Description Every time one of my matches goes to a penalty shootout, the game crashes with a DirectX error before the match is completed. Because of this crash, I lose my progress and the match is often counted as a loss or DNF. This issue has happened multiple times and appears to be specifically related to penalty shootouts. The game runs normally during regular gameplay and extra time, but consistently crashes when penalties are reached. Unfortunately, this bug has also affected my ability to complete objectives and earn rewards. On several occasions I have actually won the match or tournament, but because the game crashes immediately afterward, it records the match as a loss. As a result, I lose my progress, miss objective completions, and lose rewards that I legitimately earned. DirectX Error Message DirectX function "m_devicePlat->CreatePlacedResource(...)" failed with DXGI_ERROR_DEVICE_REMOVED. The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. GPU: NVIDIA GeForce RTX 4070 Laptop GPU. Troubleshooting Already Attempted Updated my NVIDIA graphics drivers. Verified the game files. Restarted my PC. Made sure Windows is fully updated. The issue still persists. I have also found other PC players reporting the same DirectX crash after penalty shootouts, which makes me believe this may be a game bug rather than an issue with my hardware. Could you please investigate this issue or let me know if there is a known fix or workaround? Additionally, since this issue has caused me to lose completed matches, tournaments, objectives, and rewards through no fault of my own, I would greatly appreciate it if you could review my account to determine whether any lost progress or rewards can be restored. Thank you for your time and assistance. Kind regards,Solved37Views0likes1Comment
16Views0likes2CommentsGame crashes after winning S9 Daily Knockout Tournament
I won the S9 Daily Knockout Tournament twice. Both games went to pens and I won on the last GK pens both games. The game just crashes right after the final pen replay animation plays out on the exact same frame. (Between the first and the second win I had tried repairing the game as well as updating my drivers.) The cherry on top is the fact that instead of progressing on my objective after WINNING the game, I got a DNF for both matches. How is that fair? I won the final pen both times? I won the game fair and square and THEN it crashed for something thats beyond my control and yet I get a DNF.Solved23Views0likes1CommentPurchased Player Missing After Buy Now – UT Deducted
At approximately 00:03 on July 15, 2026, I accidentally purchased a Festival of Football: Phenoms Micky van de Ven card for 250,000 UT on the Transfer Market. After completing the purchase, I did not receive the usual option to "Send to Club" or "Add to Squad." Instead, the only available options were "View Available Evolutions," "Compare Price," and "Add to Transfer Targets." I tried logging out and back into the game, but the player card is still missing. I have checked my Club, Squad, Transfer Targets, and Transfer List, but the card is nowhere to be found. However, the 250,000 UT was deducted from my account. Unfortunately, I was not recording my screen because I never expected something like this to happen. I would really appreciate your assistance in investigating this issue. If possible, I would prefer to receive a refund of the 250,000 UT, especially since the purchase was accidental. If a UT refund is not possible, I would be happy to receive the player card instead. Thank you for your time and support.SolvedKELPINDM3 days agoRising Newcomer11Views0likes1CommentAppeal the market ban
Hello EA Support Team, I am writing to appeal the Transfer Market ban placed on my account for alleged "coin distribution." This is a complete misunderstanding by your automated system. My entire strategy in Ultimate Team consists of legitimate market trading (buying and reselling). I spend time monitoring the market to buy players when their prices are low and resell them when demand increases and their prices go up. This is a standard, fair-play economic mechanic within the game. I have never used external software, bots, auto-buyers, or engaged in transferring coins between accounts. All my transactions have been done manually through the console or the official companion app, always respecting the price ranges established by EA. I kindly request that a human agent reviews my account's transaction history manually. You will clearly see that it is simply successful trading and not rule-breaking. Thank you for your assistance.Solved18bxjjcesec43 days agoSeasoned Newcomer67Views1like9CommentsTransfer market
Hello, I have been actively playing EA SPORTS FC 26 Ultimate Team for several months on PS5. My Transfer Market works normally in-game on the console, and I have no sanctions or bans on my EA account. However, the Transfer Market on the Web App and Companion App is still locked and shows the message: "This Football Ultimate Team account has not yet earned access to the Ultimate Team Transfer Market on the Web or Companion App." Could you please check my account and tell me why Web App/Companion Transfer Market access has not been granted? Thank you.Solvedsteva12344 days agoRising Newcomer21Views0likes1CommentWhy can't I access the transfer market in the Companian app in FC 26?
I created a second account on PS5 to start over, but I unlocked the Transfer Market on my PS5. However, I cannot unlock the Transfer Market on my Companion app on my phone. It said to play at least 3 matches for about 4 days. I actually did this for more than a week. I haven't unlocked anything yet, can someone help me?Solvedgevrituurde-kip58 days agoRising Newcomer53Views0likes1CommentIncorrectly banned from transfer Market and can no longer appeal these.
I've recently been banned from using the Transfer Market in EA FC, and I'm trying to understand what my options are. I don't believe I intentionally broke any rules, so I'm wondering if anyone has experienced something similar. All I was doing some trading with FUT birthday cards. I have appealed this numerous time with no luck and now can no longer appeal anymore and would appreciate some help with the steps that I can take.SolvedArsenalBoy138 days agoRising Newcomer22Views0likes2Comments1 of 3 83+ Men's Summer Tournament Nations giving gold players
I packed tielemans gold card while he has a new special card in star players!!SolvedR10DeGoat10 days agoSeasoned Newcomer217Views0likes24CommentsReporting a player
I want to report a player for basically kicking me off the servers for losing a game Won fair and square 4-3 in the 85/88th minutes and game ends and got a notification saying "ea servers are no longer available" but I came back in and servers was perfectly fine and got a disconnect warning and would lose coins because of it I have the guys GT on xbox I have reported it on xbox I want EA to ban him permanently. How can I report this?Solvedmathewi10i11 days agoNew Rookie26Views0likes1CommentFinal Request for Fair Review — Resolve This or Goodbye EA Forever
Dear EA Support Team, I am writing to request a final, fair, and thorough human review of the Transfer Market ban placed on my EA account. I have been a loyal FIFA player since FIFA 2008—approximately 18 years of supporting and playing this franchise. Throughout all these years, I have always played legitimately. I have never purchased coins from a third-party seller, used any unauthorized coin application or service, transferred coins between accounts, used bots, or knowingly violated the EA rules. I do not even have another FIFA/EA FC account that I use for trading or transferring coins. I am completely willing to cooperate with your investigation and provide any information or account details necessary to verify my activity. I have submitted appeals multiple times, but I feel that my case has not received the detailed human review it deserves. Receiving repeated responses without a clear explanation of the specific activity that caused the ban is extremely frustrating, especially after being a loyal player for so many years. I am extremely confident in my innocence because I know how I have used my account. I respectfully ask your team to review my complete account history, login history, Transfer Market activity, transactions, and any other relevant records. If there is specific evidence showing that I violated a rule, I request that you clearly explain the violation and the activity that led to this decision. This situation is genuinely upsetting to me. After supporting FIFA and EA games for approximately 18 years, losing access to the Transfer Market for something I sincerely believe I did not do has seriously damaged my trust in EA. I am not asking for special treatment. I am asking for a fair investigation by a real person who carefully reviews the evidence and my complete account history before making a final decision. Please treat this as my formal request for a comprehensive human review of my case. I am ready to provide any information required and fully cooperate with the investigation. I hope EA will listen to a long-term and loyal customer and give this case the fair attention it deserves. If my case continues to be dismissed without a meaningful review or explanation, I will consider sharing my experience publicly and reconsidering my future support for EA products. Thank you for your time. I sincerely hope this matter can be resolved fairly. Sincerely, A loyal FIFA player since 2008SolvedSitinder11 days agoSeasoned Newcomer71Views0likes4CommentsRefund request limbo
It must be nice to be in the virtual currency business. Flawed system mistakenly took my in game coins away. TOS team (or rather an automated appeal process) keeps telling me I did something wrong. EA Help chat keeps telling me I gave to ask Nintendo for refund. Nintendo of course did nothing wrong and will not compensate me for EA's mess. So there is no way to get refund for FC points even if EA devalues them with coin wipe and puts you running between an automated appeal loop and a chat person who refers you away and towards innocent Nintendo instead.Solvedkongalrex11 days agoSeasoned Rookie95Views1like12Comments
Finished all the objectives but FOF Maradona still locked!!
I finished the entire Journey of Nations objectives, all of it. There is nothing else to do but Maradona is still not in my club. I have finished the Europe section completely and unlocked Gerd Muller but his objective on the Maradona section is still not completed. What else is there to do? Why all these glitches keep happening to me?SolvedJust_Daggi12 days agoSeasoned Rookie228Views1like2CommentsDoes the TOS team exist?
I am starting to doubt there is a way to contact humans in the TOS team. Appeals and reappeals keep triggering the same seemingly automated email template, stating they did a new review and concluded they were right all along. If anyone knows, please tell me how to get an actual response from a human in the TOS team. For my case, I have been wrongly accused of coin distribution (buying, selling, transferring, who knows, they won't even tell me that). I would like specific accusations, what does the system actually think I've done? I would like someone to acknowledge the system made an error, own up to this and make adjustments to avoid random coin wipes in the future. I would like a refund of my FC points purchases for FC26, as EA's flawed systems have reduced their worth by wiping coins away, seemingly at random. How do I get a response from an actual human for these three requests? Please advise me if you can.Solvedkongalrex13 days agoSeasoned Rookie67Views1like4CommentsMissing card when Evo removed
Yesterday from the companion app I removed an Evo from my fut birthday Zlatan and now he’s just disappeared. He’s not in my quick sell recovery or anything and then I remove evos from other players but they actually show up but my Zlatan doesn’t. My User is “profsmaiden” if that does anything but I just want to know how to get him back or if anyone else has this problemSolvedi2hfr2hens6v18 days agoSeasoned Newcomer51Views0likes1CommentLost player
I bought Rodman's 94-level card with Game Pass, but I removed the Evos twice because I pressed the wrong Power button. Then my card disappeared. I didn't use it in the SBC, and it's not showing up in the quick sell section either. It's bugged. platform playstation 5 id:PichSK Ea email :[edit: email address removed] club id: FenerbahceFC My player has been missing for 48 hours. Could you please check my account and help me recover the player?I've followed all the steps in the link multiple times but haven't found a solution. My issue has started from 21.15pm , 27.06.2026. It’s been missing for 48 hours.SolvedMustafaSepet18 days agoSeasoned Newcomer36Views0likes2Comments
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