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Game stuck in the loading screen
Yesterday I updated the game and played a division rival match then the game crashed and when I tried to relogin it stuck in the loading screen, I checked my internet connection, it was absolutely fine, i tried uninstalling and reinstalling the game twice but i am facing the same issue, I waited for an hour just watching the loading screen in hope that it will go through to the game but it didn't, and when i searched it i found that there are a lot people who are facing this problem, and i hope you'll fix it quickly.u0unciekvmbj2 months agoSeasoned Rookie5.1KViews117likes486CommentsExtra time not working - "Sorry, something went wrong"
Extra time is not working… please fix this asap …Solved464y9lf80rx37 months agoSeasoned Newcomer2.6KViews8likes224Comments⚠️[Fixed] Heroes Chronicles - Reveal my Hero
I can't reveal my hero for the day in the heroes chronicles part. And yesterday, I cant continue with the path even if I have enough energy/power tokens. Fix this please [title updated by CM]Solvedon0u9ew4vdp19 months agoSeasoned Rookie7.3KViews75likes216CommentsUnable to join league
Product: EA SPORTS FC Mobile Platform:iOS What's your device's make and model? iPhone 14 Pro max What's your device's firmware? 18.1.1 What is your game version? 24.0.01 In what game mode did the bug occur? Leagues How often does the bug occur? Every time (100%) What happens when the bug occurs? Can’t join any league as getting error that I have joined another league but I can’t seem to find the league. What time did you see the bug? (HH:MM AM/PM) 7:15pm Can’t join any league as getting error that I have joined another league but I can’t seem to find the league.Aiyaj3811 months agoSeasoned Rookie3.9KViews15likes154CommentsProblems with the BRIGHTLIGHTS code redemption and the webstore.
Hello Support Team I'm having trouble receiving my gift when I redeemed the new code "BRIGHTLIGHTS." I was successful on the code redemption site, but when I entered the game, I didn't receive anything. I hope this issue is resolved as soon as possible. Have a nice day! I hope to be sent to my email [edit: email address removed]Solvedelu5eapjqy7u2 months agoSeasoned Newcomer1.2KViews11likes150Comments"Why can’t I put the 113 Yashin into the exchange???? - Ballon d'Or event
It requires a 113 Ballon d’Or winner player, I have Yashin there, and the exchange doesn’t allow it. Why? He’s not in my squad. Is this a bug or what?" I dont understand this exchange…Solved0333nxhi6tq22 months agoNew Rookie1KViews4likes126CommentsI accidentally exchanged my TOTY evolutions 85 cannavaro
I accidentally exchanged my cannavaro so now I can’t get the upgraded versions even when I have completed the games. Some of my friends and probably a lot of other people probably also have these problems as there are so many exchanges and most people don’t check who they exchange or don’t know they need their 85 cannavaro.Solved3.1KViews14likes106CommentsProblem :[Error 30000]
I encountered a problem when I wanted to join a league, and the game showed me a notification saying [Error 30000]Solved5d57htde78zs5 months agoSeasoned Newcomer1.9KViews5likes91CommentsRetro Stars Unable to Claim All Clear Reward Stoichkov
Product: EA SPORTS FC Mobile Platform:iOS What's your device's make and model? Iphone 15 What's your device's firmware? IOS 17.6.1 What is your game version? 22.0.03 In what game mode did the bug occur? Live Event How often does the bug occur? Every time (100%) What happens when the bug occurs? Retro Stars event, completed all levels including h2h matches, but cannot claim 99 ovr stoichkov all-clear reward or the retro quests all 4 levels clear reward. What time did you see the bug? (HH:MM AM/PM) 07:08PM EST Have tried restarting and updating but not solved yet.Solved4.7KViews10likes89Comments[RESOLVED] Didn’t receive daily target reward in Kickoff
Just completed the four matches in Kickoff. After that the ”Daily target” was directly checked as completed but I was never able to receive the award for it. It now says it’s 18+ hours until it is refreshed. UID: [removed - best not to post on a public forum]Solvedninjavibe763 years agoSeasoned Adventurer2.5KViews13likes71Comments[Asking for Information] Last Transaction Still Processing
Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please please help me and my account, and i sent too my picture of bug and my user idSolved6.2KViews3likes69CommentsPlayer Miguel Borja from event is causing freezes
Product: EA SPORTS FC Mobile Platform:iOS What's your device's make and model? iPhone 15 pro What's your device's firmware? Ios What is your game version? Fc mobile In what game mode did the bug occur? My Team How often does the bug occur? Every time (100%) What happens when the bug occurs? Game freezes What time did you see the bug? (HH:MM AM/PM) 9:00 pm When trying to swap players in my club game crashesSolved1.2KViews2likes68CommentsMissing reward - Winter 8 Pack
Product: EA SPORTS FC Mobile Platform:Android Phone What's your device's make and model? Samsung S8+ What's your device's firmware? SM-G955 What is your game version? Latest version In what game mode did the bug occur? Store How often does the bug occur? Rarely (0% - 9%) What happens when the bug occurs? (So i basically opened the winter pack that had 8 prizes and guarantee you 92-95 player on Sunday December 24,i opened it 8 times but didnt get either my mascherano or the 92+ player i got the 2mil and 75+ player twice so pls ea take a look at my account and fix it dont tell me i spent all those for nothing im so dissapointed.) What time did you see the bug? (HH:MM AM/PM) 06:00 PM UTC (Sunday December 24 2023) So i basically opened the winter pack that had 8 prizes and guarantee you 92-95 player on Sunday December 24,i opened it 8 times but didnt get either my mascherano or the 92+ player i got the 2mil and 75+ player twice so pls ea take a look at my account and fix it dont tell me i spent all those for nothing im so dissapointed.1.7KViews6likes65Comments[Asking for information]Can't play VSA or Division Rivals EA FC mobile
After the new update of EA FC mobile i started to play the game. Finished the total "Kick Off" chapter of beginner, intermediate, expert and with that unlocked the vs attack and h2h mode. But when i came back to home screen and tried to play the Vs attack mode..it kept saying i have to complete kick off mode intermediate part which i already completed as i told. Now i cant play the Vs attack or h2h mode its locked. I already re install the game and yet it didnt change a thing! What is the sollution now?Solved10KViews5likes65CommentsNO Video ads
Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? SAMSUNG GALAXY A54 What's your device's firmware? 13 What is your game version? 23.1.05 In what game mode did the bug occur? Ads How often does the bug occur? Every time (100%) What happens when the bug occurs? the game does not allow you to watch videos! I've already done everything, deleted the cache, reinstalled the game. I also made a new ad ID. but the problem is not solved! a lot of people lose rewards so every day EA please help! " Sorry, there are no ads available for now. Please try again later. " Id: 878736592645971970 What time did you see the bug? (HH:MM AM/PM) 12.16.0:00 Legion2840donniesant11 months agoSeasoned Newcomer1.8KViews6likes54CommentsAlways launch kick off tutor when open Ea FC
Product: EA SPORTS FC Mobile Platform:Android Phone What's your device's make and model? Xiaomi 11t What's your device's firmware? Version MIUI 14 android What is your game version? Version 20.1.03 In what game mode did the bug occur? Gameplay How often does the bug occur? Every time (100%) What happens when the bug occurs? When i open my EA fc mobile.. always launch tutorial kick off.. i finish my tutorial long time ago.. But it still launch when i open the game What time did you see the bug? (HH:MM AM/PM) Every time i open EA FC mobile Please help..Solved3.9KViews5likes52CommentsAccidentally exchanging players
I was trying to exchange some players for extra time tokens “for sure not a 112 cdm petit”. Petit had thr pic of that player, so I exchanged it nd now my 112 petit is no where to be found. EA pls help me to get my player back….q529v24hvnhf29 days agoSeasoned Newcomer255Views3likes43CommentsAqua vs Inferno 4th weekly quest bug
For the 4th weekly quest, the player is instructed to put an Aqua or Inferno player (for those who chose Aqua or Inferno at the beginning of the event, respectively) in their starting eleven and complete 5 matches. However, what I found was that playing matches in either Division Rivals (H2H, VsA, Manager), Football Centre or Icon Chronicles does not update the counter even when an eligible player is in the starting 11. I have read some of the more recent community posts and found that other players are experiencing the same problem. I am only publishing this report for the purposes of further illuminating this bug.Solvedd84ea5232a7451b35 months agoRising Novice799Views8likes43CommentsAll wrong options in Trivia of A NATIONS STORY JAPAN
Hello EA Team, I encountered a problem in the A Nation’s Story: Japan event trivia. The question “Which Japanese player was named MVP of the 2000 AFC Asian Cup?” is missing the correct answer option. The right answer is Hidetoshi Nakata, but the only options shown are Hiroshi Nanami, Shunsuke Nakamura, Keisuke Honda, and Shinji Kagawa. Please look into this issue — it seems to be a bug or data mismatch. I’ve attached a screenshot for reference. Thank you for your help!Solvedhs06lln8wk6a21 days agoRising Novice22KViews4likes42Comments
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