FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.3,667 Posts

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[FCM] How to appeal a Ban or Suspension
EA_Lanna
Community Manager
How To Recover Your Lost FC Mobile Account
EA_Lanna
Community Manager

TOTW Players not visible
TOTW Gallery doesn't show any players
Solved
ylapmsw9m06p
Seasoned Newcomer
1 month ago
crashing
1.9KViews
13likes
171Comments
Unable to make substitutes
Hi all, I am unable to make any subs during any mode of matches . Subs option is not seen during gameplay. Kindly help
1r7e3a28fjm7
2 years ago
11KViews
18likes
146Comments
[Asking for Information] Unclaimed Items - Error 10002
Hello. How can i fix this? I can not do anything. I have no problems with the Internet, I tried it on different devices, the same error pops up.
Solved
LFCasterrrrr
2 years ago
5.7KViews
8likes
113Comments
Unknown Error 10000
What Can i do i am not able to play game every time am start the Game , its not running, only showing this error
leomessssi09
1 year ago
4.5KViews
6likes
110Comments
Daily session reward missing FC mobile
I open session every day on FC mobile but rewards are stuck on 7 days. That's keeping me from earning Pelé as a reward. What can be done?
Solved
fc00979e9c25320
1 year ago
4.8KViews
8likes
98Comments
(Unsupported language) Arabic - Ban thread
أواجه مشكلة في تسجيل الدخول إلى حسابي. تظهر لي الرسالة التالية: "تم تعليق الحساب [000102710] - تم حظر الحساب لمدة ساعات." أنا متأكد من أنني لم أخالف أيًا من سياسات EA ولم أستخدم أي برامج غير قانونية أو أدوات خارجية. أرجو مراجعة حسابي في أقرب وقت ممكن واستعادته، فنحن بحاجة إليه الآن. البريد الإلكتروني المرتبط باللعبة: [Email removed - CM] اسم المستخدم في اللعبة: Marwan نوع الجهاز: هاتف أندرويد Redmi C14 أرجو مساعدتكم في حل هذه المشكلة في أسرع وقت ممكن. شكرًا لكم.
Solved
MoroMk
Seasoned Newcomer
1 month ago
android
586Views
1like
95Comments
Cheaters in FC Mobile
Hi All the top of VS Attack are cheating players. Look on their OVR. You don't see players with 102, 101 or 100 all are from 90 to 96 .. Please, if you see player put 17 goals to +4 OVR or put 10 goals in first 30 sec, - delete those users [Image removed - EA_Barry]
Solved
6064aj00q3kg
1 year ago
9.7KViews
2likes
73Comments
All my previous FIFA mobile content are gone and what I bought was not there
All the items I brought in the FIFA mobile was gone and I didn't get any of the items in the FC mobile . Please help me to get it back
Solved
zaal34x48jvq
2 years ago
19KViews
7likes
68Comments
Code redemption issue
I tried the new redeem code and due the fact that many people were using it, it to tell me try later so then I tried later and it said a player is allocated to one redeem code but I didn't even get anything cause the process failed
Solved
b6swkdy9jrzv
Seasoned Newcomer
10 months ago
2.2KViews
23likes
59Comments
Why I can't login to an account that is linked to Facebook
I'm trying to log in in to account that is linked to Facebook but I can't and don't know why
hdjsjhsjs
2 years ago
2.1KViews
1like
52Comments
League owner and can’t do anythjng
Im owner of a league but it wont let me see members, start matches, or edit settings. It wont even let me leave the league it gives me an error saying I must delete the league which there is no option
OnlyOnPoint3
1 year ago
939Views
2likes
52Comments
FC Mobile - iOS unable to log in
I can’t log in ino my fc mobile Im on iphone 15 and I have ios 18 I didn’t have any problems until Tuesday and after that day it keep saying this text on my screen. Please tell me what should I do?? I deleted and reinstalled the game but it didn’t work
arashk_hli
1 year ago
3.1KViews
2likes
48Comments
Every word in chat is #####
Hello. Whatever i write, after sending every word is ##### only. Tried in other device and problem stayed the same. Can someone help me out what i need to do with my account to solve the problem?
Solved
hmfjvdz1ip4i
Rising Novice
1 month ago
android
511Views
3likes
44Comments
Error 10000
When I log in , it says error 10000, get a stable wi-if etc… etc…
upoic9oidogl
Seasoned Novice
7 months ago
529Views
0likes
44Comments
Help me EA FC mobile My problem is with the league
hello to you I entered a league in the FC Mobile game and I deleted that league and I want to go to another league, but it says that you are a member of another league. I want to leave that league and go to another league, but I can't, please help.I want to leave this league that we are in now and enter another league, but it doesn't work and it says that you are a member of another league. Help me quickly, please. I also put a photo below.
Solved
dyd58behl1yi
1 year ago
3.2KViews
12likes
43Comments
FC Mobile - Shop "Purchase Failed"
It's been 3 days and i'm still getting the store error when buying FC: Can anyone please tell me what is this error and its solution.
kienngo105
1 year ago
6.3KViews
2likes
42Comments
UCL tournament counter
I've won UCL toyrnament with Benfica on WC difficulty and the counter for Tournamen World Class Challenger III is 0/5. Contacted customer service but they are useless as always. I expect someone from EA to reply or I will write posts each day in unsupported language so you have something to do 😉
Sanyosa
Seasoned Ace
2 years ago
1.9KViews
1like
42Comments
Rank up didn't work properly
Hi there, I bought 6 or 7 Vinicius Jr. OVR89 cards on Market and tried to rank it up. it is ranked up to OVR91 then just stopped. I tried 3 or 4 times and all failed. The cards I put in were taken but the OVR didn't change. It means that I spent 6-8M coins for nothing. What is going on there? Can you fix the problem or simply return the cards to me. Thanks,
Solved
zlhlt
2 years ago
3.5KViews
1like
35Comments
Market error: “The order cannot be cancelled”
I listed a purchase for a player (92 Jairzinho) in the market. When it was still being listed, I decide to cancel the purchase to get the coins back. however an error message “The order cannot be cancelled” pops up and I am not able to cancel the order. I tried to re-purchase the same player with a different price and the same error pops out. I am stuck with the list and no way to retrieve my coins. Also in the market, my purchase price was actually not listed so there is no way my purchase can further succeed. i am running iOS and never experienced something like this in the game before.
Solved
torn_top7
2 years ago
2KViews
2likes
33Comments
Premium Event Pass wont let me claim rewards
I bought the CONMEBOL event pass but now it says I haven’t? Nothing in the store either. Username: DDouble
dd3b465f02db1b4
2 years ago
1.5KViews
1like
32Comments

Community Highlights

Mobile Troubleshooting Guide
EA_Pulsar
Community Manager
3 months ago
Share Your Pro Tips and Tricks!
EA_Pulsar
Community Manager
7 months ago
How To Recover Your Lost FC Mobile Account
EA_Lanna
Community Manager
9 months ago
[Info] Handicap, Momentum, Scripting, DDA
EA_Lanna
Community Manager
5 months ago

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