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This might sound bad but I promise I didn’t know
So I was using a VPN to access blocked sites on from my region and the thing is with vpns and with someone who doesn’t read rules I didn’t know my vpn was on because unless you go through the app and turn it off it will auto connect you and nor did I know that it’s a bannable offense now I’m not saying what I did was good but I didn’t know I think I should be let off with a hook or even make rules more yk accessible because idk if I got banned for using a vpn or something else I just saw it on yt and saw my vpn still active because if you use it it stays on and the vpn wasn’t for a different country or anything it was to Las Vegas bro please if you could find anyway to get my account unbanned or even put out a warning to others who are yet to experience this please do my name is hikers I did spend a lot of money on this account and hopefully I can get this back if I can email me though the account name I sent which is hikersSolvedFlom62320 days agoSeasoned Newcomer22Views0likes1Comment
Hackers in Draft
litteraly the second game i got into from my draft i faced a hacker. All my player icons went white the game froze but i still heard the commentators. Then the game just shutdown and i got a dnf message while i didn't do anything. My draft has ended and i got a penalty for leaving while the hacker just crashed my pc. How is this even still happening what a shame that they still ruin the pc community that's why so many people won't play pc because of the hackers. That is also why i never face console players because the they all turn of crossplay. And after all that i can't even see the guy's name so i can't report him. I feel like ea needs in implement a report button in game anyways.SolvedLarsInGam1ng2 months agoRising Novice27Views0likes1CommentXbox Account linking
I have seen online and this seem to be an issue for a long time I understand if previously they did not want to allow people to use 1£ 30/60/90 days promotions on the pass and get ea play for free basically. Although with these changes I strongly believe this policy should change, or allow you to unlink all your accounts without having issue. I could just create a brand new ea account to link to my xbox game pass, yes, but why do I need to do that?, makes 0 sense. I tried to open a ticket with support but we always get the same message that the advisors cannot help with this issue Annoying :) Please fix your stuffSolvedmusicsound19982 months agoRising Newcomer31Views0likes1Comment
Medal of honor Airborne installation failure
Today I purchased the "Medal of Honor Airborne". However, the game installation always fails. The logs indicate following error: 21:29:31 Successfully installed PhysX-9.12.1031-SystemSoftware-Legacy.msi. 21:29:31 Finished Custom Component Install Phase for: PhysX-9.12.1031-SystemSoftware-Legacy.msi 21:29:31 End of redistributables install phase 21:29:31 Copying files 21:29:31 Copying: D:\EA\Medal of Honor Airborne\__Installer\LOC\en_GB\MOHASettings.ini to \\EA Games\Medal of Honor Airborne(tm)\Config\MOHASettings.ini 21:29:31 ERROR: Unable to create directory \\EA Games\Medal of Honor Airborne(tm)\Config\. 21:29:31 Failed to copy file to: \\EA Games\Medal of Honor Airborne(tm)\Config\MOHASettings.ini 21:29:31 Installer finished with exit code: 2 21:29:31 Shutting down data reader. I have a modern Windows 11 PC and the "Medal of Honor Allied Assault" game that I also bought today does run. So compatibility for older games should not be an issue. I also tried usual solutions including redownloading, clearing caches, running as administrator, manually creating and copying the folder/file under local user directory etc. etc. I wanted to manually change the referenced path (i.e. "\EA Games\Medal of Honor Airborne(tm)\Config\") but I haven't found that file. Any idea how to solve this? Help is very much appreciated! Thanks!Solvedgr8zEr02 months agoRising Novice69Views0likes2Commentsgame disappeared
October 12, 2025. The problem was resolved in three months. This is not a perfect solution and ultimately failed to merge accounts. The conclusion was that the problem arose because the game could not be moved. Sometimes, a counselor may not be able to resolve your issue. You may even change counselors multiple times. Even if it's difficult, don't give up. Providing too much information at once can make it difficult for the counselor to properly understand your issues. If you have multiple issues, address them one by one. Actively seek out a counselor who can help you resolve your issues. If you are considering merging your accounts or moving games, please exercise caution. Game purchase history may not be retrieved by the system. Be sure to keep your purchase receipt. -------------------------------------------------------------------------------------------------- July 30, 2025. my Account merged yesterday 1. Game disappeared - command and conquer ultimate version. In the app it looks like I didn't purchase the game command and conquer gold edition command and conquer renegade command and conquer tiberian sun command and conquer tiberian sun firestorm command and conquer red alert command and conquer red alert 2 command and conquer red alert 2 yuri's revenge command and conquer red alert 3 uprising command and conquer general command and conquer general zero's hour command and conquer 3 kane's wraith command and conquer remastered collection 2. Account linking fails with steam - solved 3. Nickname cannot be changed. i want to change my nickname to momzimmom. but it says aleady used it. 4. i Can't connect to counselor or email. I waited for 2 months but there was no response - October 7, 2025. The agent only resolved problem 2 and then disconnected the connection. October 10, 2025. Now when I request to connect with a counselor, a screen just pops up saying that an email has been sent. However, the consultation records are not stored anywhere. I waited for two days but still received no response.Solved38e1ef751c074c052 months agoRising Novice456Views0likes8CommentsUnauthorized user accessed my account
Someone got in my account and changed my email address to their own but not phone number or authenticator so I can get back in but because it has been less than 30 days I cannot remove the email address and put my own back, please help.SolvedPentaPotato2 months agoNewcomer23Views0likes1Comment
Linking EA and Xbox accounts deletes save?
I linked my xbox account and ea account a few weeks ago and i need to wait for 6 months because theres possible way support can skip the 6 months. I got on to play garden warfare 2 and saw they made me a new save file. Im wondering when 6 motnhs finally pass and i unlink my accounts, will my old save file be there still on xbox? I dont want to lose that save, its been the same one since the game came out.Solvedbolt1cw0nder3 months agoRising Newcomer45Views0likes3CommentsDear EA,
I start up spore go to register it goes all the way to the screen to connect to the servers and says it cant. I looked up this issue online and it seems that i can't connect because i have a steam version of the game.... I wish there was a warning or something but i was wondering if you guys could possibly give me a game code i can show where i have it downloaded on my computer but i don't have a receipt ( I bought it like 4 or 5 years ago). Will you please help me?SolvedStingRope3 months agoSeasoned Newcomer23Views0likes1CommentDear EA Community Team,
<p>I am writing to confirm whether our planned esports event can comply with EA’s Community Tournament Guidelines.</p> <p>Our company is a professional event management organization, and we sometimes support community groups, local facilities, or companies in hosting esports events. In this case, the event organizer’s purpose is not commercial — the event is held for community engagement and enjoyment, not for profit.</p> <p>Please note the following points about the event structure:</p> <ul> <li><strong>No entry fees from participants</strong><br> Players will not be charged any participation or entry fees.</li> <li><strong>Organizer-funded event</strong><br> The event organizer (e.g., a community group or local company) will fund the costs of hosting the event. Our company, as an esports event management provider, may receive a service fee from the organizer for planning and operating the event, but this funding does not come from participants.</li> <li><strong>Non-commercial focus of the event</strong><br> Although our company is a for-profit business, the event itself is not intended as a large-scale or profit-making venture. Its purpose is purely to provide a fun and engaging community experience.</li> </ul> <p>Based on the above, could you kindly confirm if using an EA game title under these conditions would be permitted within your Community Tournament Guidelines?</p> <p>We want to ensure full compliance with EA’s rules while continuing to promote positive community experiences around your games.</p> <p>Thank you very much for your time and guidance.</p>Solvedrvwqbs29gpv03 months agoSeasoned Newcomer21Views0likes1CommentCannot register into Spore's online features on Steam and there is no CD Key
I am trying to use the online features of a collection for Spore I have purchased on Steam (receipt attached), but I cannot log in, even with my EA credentials, and when I heard I must also have it in my EA account via using the CD keys, I found the ones for the Creepy and Cute as well as Galactic Adventures addons but I was unable to find the key for the base game. Is there any way this can be resolved?Solved27Views0likes1CommentProject Cars 3 servers are offline on PS4/PS5
Hello. I bought the game Project Cars 3 on PS4 few days ago withall dlcs in anticipation of the game being withdrawn from sale. But the problem is that it is impossible to play online. When connecting, an error appears: Unable to connect to the server. This problem is not unique to me, it is widespread. This problem is dedicated to a topic on the panprofiles forum. https://forum.psnprofiles.com/topic/140196-project-cars-3-platinum-is-unobtainable-with-intended-way-to-get-a-trophy/page/5/ I play several online games and there are no connection problems anywhere (GTA 5, CoD, Battlefield, Forza Horizon...). I have no problems with the Internet. The problem is with the game servers for Project Cars 3 for PS4. I wrote a ticket to Bandai Namco support, but they advised me to contact you at EA. They said that the game servers are located at your place. At the same time, judging by the feedback from players, the online works on Xbox and PC. The connection problem is only on PS4. Please help solve this problem. Thousands of people are waiting for its solution. Since the servers will be closed forever in February 2026, but it is already impossible to play online today.Solved373Views6likes17CommentsPlayer unavailable on support site?
My case on the EA Help site has "player unavailable" on it despite the case having been updated AND a support advisor contacted in the past hour. I tried to research what this meant, and it doesn't sound good. Can anyone explain what this means and if I can do anything about it?SolvedGoldenHorizon433 months agoSeasoned Newcomer41Views0likes1CommentRockband 4 Rivals Won't record Guitar Score on Aerosmith Crazy
Rockband 4 Rivals Guitar won't record Guitar score on Aerosmith Crazy all other instruments have recorded score but every time I play the.song on Guitar it won't record scoreSolvedCincinnatiKid_13 months agoRising Newcomer44Views0likes3Commentsinput freezes mid game or in menus
input freezes mid game or in menus and cant press anything, and everytime i literally just close the game and ragequit ive lost so many games bc of this and also would've won SO many if it wasn't there PLEASE FIX IT, (and ive tried verifying the integrity of the game files in steam)SolvedxxAbdulmalekPro4 months agoSeasoned Novice109Views0likes12CommentsMy steam acc linked an email that I don't have.
2 years ago, I linked my steam acc to ea for playing pvz gw2 and it worked. Today I downloaded game and tried to enter but something weird happened. Game wanted to me ver. code of email that I don't have. It is weird bc I clearly remember that I used same mail on steam and ea. And now I can't play any ea games on steam. And I can't unlink an acc that I don't have its email.SolvedCenyTheFox4 months agoNewcomer75Views0likes2Comments- um3r8ph38e6n4 months agoNewcomer33Views0likes1Comment
Put Alice: Madness Returns Complete Edition on Steam and EA Desktop
I would absolutely love to see the Complete Edition of Alice: Madness Returns be made available on both these platforms, as it is currently not available on either platform, which is especially upsetting because that means there is currently no way to purchase or officially play the first game, American McGee's Alice on PC. For some reason, the game is still available as free DLC on the Xbox store, but PC gamers, the platform where the franchise originated, have just been left in the dust. I feel like you're just leaving money on the table by not having this available, I really hope to see it happen, at least for Alice's 25th birthday this year!Solvedlxwenx4 months agoNew Novice160Views1like3Comments
The purchased game was not launched, why can't I get a refund?
As shown in the picture, my bill does not support refunds even though the game has not been launched. Unlaunched games can be refunded within 14 days, so why does it show that there are no eligible games for a refund? [Image removed due to personal info visible - EA_Barry] Can someone tell me how to get a refund?SolvedLinZynish5 months agoRising Newcomer57Views0likes1CommentStar wars
Dobrý den od dnešního odpoledne se nemůžu připojit do hry star wars, nejde mi ani přihlásit se přes Google účet abych se dostal ke svému postupu a účtu ve hře. Jsem naštvaný protože hru hraju už několik let. Můžete mi prosím poradit jak se přihlásit zpátky? DěkujiSolved96catb0p64fq5 months agoSeasoned Newcomer40Views0likes1Comment
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