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Merge Academy Badge Challenge Jan29
Activated the Merge Academy Challenge (earn 80 crystals). Sold item for 101 crystals (large flower) which should have completed the challenge. Only showed 1 crystal earned. Went back later and sold another item for 80 crystals (again only showed 1 crystal earned). Please fix. Cannot activate other games in the challenge until this one is complete. Thank you
Can't claim prizes on Garden Blast Daily Tasks
This has happened to me about a dozen times but this is the first time I'm reporting it. It usually happens on daily tasks that involve completing consecutive games in a row after being at maximum hat level. When I try to click on claim it acts as though it is crediting it but the claim button stays and rises up a notch but nothing is credited. I can keep clicking it and it continues to just rise up further with no credit. This also affects being able to collect the daily gift for completing all tasks. If I click on it it starts to look as if it will work and just disappears. Today it was to complete 5 consecutive levels without using power-ups but at one point it showed I had done 7 out of 5 with both that task ready to claim as well as the daily gift with neither working.Game taking Gems
My username is woodplay. First, trying to contact you in a method that doesn't look like a public forum is like looking for a needle in a haystack, so I guess I will use the public forum. I was playing LuckyCat Bingo (1/ 29/26). At the end ot the game, a cat character appeared on the screen and said something about trying something for free to get one last play, so I said yes. It took 30 Gems. I figured my stupidity, I must have read it wrong. However, I continued playing the game and this stupid cat is continuing to appear. I told it no, because the second time it clearly said 30 Gems. I was playing a 3rd game and I was clicking the mouse on my computer to hit a Bingo at the exact same time the game ended. This time instead of hitting Bingo the goofy cat was there again and this time my mouse was hitting the yes. It should not be that easy for a game to take my Gems. As far as I am concerned, they were stolen and should be replaced. Thank you for your assistance in this matter.
Jungle Gin Ratings
Pogo Username: Chiquiafeliz40 Game with Issue: Jungle Gin Issue Description: My rating points do not increase when I win a game, but they are correctly deducted when I lose. This makes it impossible to rank up. Date Encountered: 01/9/2026 8 pm MTN Device Type: Laptop OS Version: Windows 10, Browsers Tested: Chrome Browser Version: (Found in "About" section of browser settings) Troubleshooting Completed: I have already cleared cache/cookies, updated my browser, and tried Incognito mode with no success.
Error accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?
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