Pogo

Join the Pogo community to talk about game issues, browser troubleshooting, and updating your Club Pogo subscription.

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Featured Content

Service Update - Matching Moments GOTM Challenge
EA_Lanna
Community Manager
Service Update - Dec Game of the Month
EA_Lanna
Community Manager

Featured Places

Pogo Game Info Hub

Read the latest announcements and updates about Pogo.

40 Posts

Pogo General Discussion

Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.

1,613 Posts

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.

5,014 Posts

Important Links

[POGO] How to Contact EA Support
EA_Lanna
Community Manager
4 months ago
Guides and Useful threads directory for Pogo
EA_Rtas
Community Manager
10 months ago

Recent Content

[Feedback Thread] Garden Blast Levels
Have you given up on Garden Blast? I have a long list of problems in that game. I notice you have never given it as any challenge, which is a very good idea as it has so many issues. A brief list ...
urug6969_2
Rising Hotshot
4 years ago Place Pogo Technical Issues & Bugs
16KViews
9likes
577Comments
[Investigating] Monopoly Sudoku - Unknown Error - Losing Money
Several times a day, I am encountering the following message "Error --separator line-- An unknown error has occurred, please try again." and money that I earned from a game of sudoku, offline rent co...
quietdiWR
5 years ago Place Pogo Technical Issues & Bugs
7.9KViews
31likes
447Comments
Merge Academy - No credit for daily challange on Nov 9th, 2025
is anyone else have an issue with merge academy I just consumed 150 energy for the daily challange and did not even show it or give me credit for it???
Solved
vickimil
Seasoned Vanguard
31 days ago Place Pogo Technical Issues & Bugs
2.4KViews
152likes
294Comments
Mahjong Garden won't load!
I have been trying for 2 days to get this game to load and it gets stuck at 85% each time! Help, I have a badge to do in 13 days.
Solved
harleyhottie8897
Seasoned Newcomer
7 years ago Place Pogo Technical Issues & Bugs
6.7KViews
10likes
277Comments
[Resolved] Canasta Unable to Authenticate Error - Nov 2024
Several players have been having this issue for several hours. We are getting the error message, "unable to authenticate." I've chatted with EA but they said to post here. This same issue happened a ...
Solved
SoCalFeeva
New Rookie
2 years ago Place Pogo Technical Issues & Bugs
3.7KViews
14likes
252Comments
Merge Academy: Trash can NOT giving me Energy
I went to play game at 5:30 today August 29, 2024, my energy level was only at 43, NOT at least 100 when I signed into game!! I had not played the game since either last night or at least not sin...
Solved
poc01h
New Traveler
2 years ago Place Pogo Technical Issues & Bugs
3.2KViews
5likes
247Comments
Jungle Gin - Endless Loading / Spinning Wheel
What is wrong with Jungle Gin? It won't load properly. When I click on 'Play Humans' it gets stuck It's been like this for at least 3 days.
Solved
nanamom817
Seasoned Newcomer
2 months ago Place Pogo Technical Issues & Bugs
1.6KViews
21likes
196Comments
[Discussion] Pogo Merge Academy - Sewing Machine
Has anyone had problems with Pogo Merge Academy in regards to not having a sewing machine available to produce items to merge. That has been my problem for a while. It's now come to the point wher...
Solved
dependencevL
Seasoned Novice
2 years ago Place Pogo Technical Issues & Bugs
5.9KViews
6likes
185Comments
Word Whomp Not Loading Today
Please fix Word Whomp! It's not loading today, Wednesday, September 10, 2025. Thank you.
Solved
Rosegirl387
New Vanguard
3 months ago Place Pogo Technical Issues & Bugs
1.5KViews
30likes
180Comments
The Pogo You Love, Now Better Than Ever
A lot has changed since Pogo first arrived over 20 years ago. Internet speeds have increased, technologies have come and gone and we’re all more connected than ever. That’s why we’re team...
EA_Mai
EA Staff
7 years ago Place Pogo General Discussion
13KViews
7likes
154Comments
[Resolved] Pogo Daily Sudoku: Days not remaining unlocked
Have been seeing reports within the forums (members helping members forums) regarding previously opened day not remaining unlocked. I was personally able to verify this on another 3 other accounts (n...
Mod_Kalan
5 years ago Place Pogo Technical Issues & Bugs
4.3KViews
21likes
148Comments
Pogo - Free Gems granted to my account
I had a message that I was being given gems back. The gems I was given do not belong to me, please research and return gems to right person and take them away from me. I think it was around 900 gems ...
Solved
lindylootoo26
2 years ago Place Pogo Technical Issues & Bugs
2.4KViews
0likes
139Comments
Games not loading
None of my games will load is anyone else having this problem? It was fine until about 10 minutes ago, now it won't load any games
Solved
pattyjean1957OD
Seasoned Newcomer
5 years ago Place Pogo Technical Issues & Bugs
9.2KViews
18likes
137Comments
How do I get back to my original Popo
I do not like the new Pogo How do I get back to my old pogo
Solved
Player_mqpd3br9
7 years ago Place Pogo General Discussion
12KViews
7likes
129Comments
solitaire blitz not working
Solitaire blitz doesn't work. Tried for 2 days now. [CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]
Solved
bmwsrs4
6 years ago Place Pogo Technical Issues & Bugs
4.7KViews
3likes
128Comments
Cookie connect
Playing the mothers day special and cookie connect will let you play when it tallying at the end will freeze and won't give you credit for the game, Its doing on PC and computer what a big rip off po...
Solved
hiepooh
4 years ago Place Pogo Technical Issues & Bugs
3.6KViews
11likes
120Comments
Clare Hart, Secret in the Shadows: All hidden objects are listed as "undefined"
I'm having a problem with Case 1 Eps 1 & 3. it appears to be the same room for both: looks like 4 rooms bunched in together. There is No list of things to find ... everything is 'Undefined' Chapte...
Solved
jetmyx
Rising Traveler
3 years ago Place Pogo General Discussion
2.9KViews
0likes
120Comments
Still an issue with Jungle Gin
Still can only play "empty" instead of bots. Still cannot draw any cards at all with touch screen. I have discovered however that you can play if using a mouse. Fix this Pogo!
Solved
amzima
Seasoned Novice
2 months ago Place Pogo Technical Issues & Bugs
459Views
7likes
112Comments
mahjong sanctuary
mahjong sanctuary freezes when last matching tile is cleared have to leave game and come back in
Solved
theanalogkid3mf
2 years ago Place Pogo Technical Issues & Bugs
1.2KViews
1like
105Comments
Merge Academy issues with trash can
Why do i have trouble with only the trash can on merge academy?
Solved
Bckyb48
New Scout
2 years ago Place Pogo Technical Issues & Bugs
5.9KViews
9likes
100Comments

About Pogo

Join the Pogo community to talk about game issues, browser troubleshooting, and updating your Club Pogo subscription.