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Missing Webstore Coaxium From Purchase
Hello, Yesterday I purchased the Era Pass, to which it says within the webstore includes 2,000 coaxium with purchase of it, but I received none of the coaxium to push my rewards along. I waited until today to see if anything updated, but when I went into the Webstore, nothing had changed. I would like to know how to receive this coaxium or compensation as it was included with the money I spent yesterday. My ally code is 553-397-877.Problem logging into SWGOH account
I haven't been able to connect to my SWGOH account for 4 hours. When I log in, I get the message "Connection error. Unable to access a required internet resource. Possible service interruption or poor internet connection." The problem occurs on both cellular data and Wi-Fi. Resetting my phone and reinstalling the game didn't help. My ally code is 932351894.
Tarkin ship shards missing
I've made this post three times now and still havnt received help at all and Im losing faith in any support from EA. My account never received shards from the challange after I disconnected and returned softlocking me in the game as not having these shards prevents me from farming mk3 ship abilities and zeta shards as well, it's been over a year of me not being able to farm so my ships suck and my friends I was racing whooped me. I just hope to resolve this soon and maybe receive compensation for my wasted time.Rancor raid ends automatically
Hi! Can someone help us finding out why the raid always ends like this? (see short (28s) video)The only person earning anything is the guilt leader, everyone else in the guild earns 0 raid points and doesn’t get to battle the rancor at all? (edit: for someone who might not want to watch the vid: I select my squad, press “battle” the rancor appears, roars, then a second later it falls over and is defeated. I can’t do anything before that happens. Then the battle is over. Raid points 0.) We can’t figure out why (and we’re all relatively new to the game too). But most are at lvl 85. Any help/idea/suggestion would be greatly appreciated!! thanks!Scam?
So my brother recently purchased the finalizer bundle for $30.99 AUD, however when he went to purchase he received the 28,000 era level currency instead, which btw is literally $2.99. We thought ‘hey maybe it was a misclick’, so we went to check the App Store to see if it took the $2.99 and to our surprise ALL $30 DOLLARS WAS GONE (literally took 30 bucks for a 3 dollar bundle, which wasn’t even the right purchase to begin with). This is not the first time something like this has happened to him as well, and the whole technical support A.I is terrible and unhelpful, as of yet my brother is yet to A.receive his correct purchase, or B.receive a refund. EA FIX YOUR GAME!No Shards Received - Rey Journey Guide
I have been asking for help with this on and off for years now. I finished the journey guide for Jedi Training Rey and did not receive the final shards. This locks away a significant portion of the game, and in-game support is entirely unhelpful. I thought I was getting help on the forums here but I was ghosted after being asked for my ally code. Please if there is anyone who can help me let me know as this has significantly screwed my in-game experience.Conquest keeps freezing!
I have experienced this twice now and complained both the times through ingame help section. The replies I get through them sounds too robotic and they keep closing the tickets without any proper resolution i.e., refunding my energies. Where else do I complain about this so that I can have my energies back?EA is stealing
I purchased the Jedi Knight Cal Kestis Light Speed Bundle, which gave me Merrin at Relic 7. After the recent nerf to Merrin, she was suddenly reset to Relic 1, erasing all of the relic progress and resources I had invested. This feels unfair because I bought the bundle expecting Merrin to remain at Relic 7, but after the nerf she was downgraded to Relic 1. I kindly request that my Merrin be restored to her original Relic 7 level, or that I be compensated for the relic materials lost due to this reset.Old underage Account without a ea account connected
I recently came back to swgoh after a long break. I wanted to log in the webstore but discovered that I don’t have the ea Connect Option in the settings. After some research I discovered that the problem was that I had an underage account. The problem is that I don’t know my email adress that I used to create the account because It’s not connected to an ea account. Is there any way to fix this ?Fix Galactic Conquest
Galactic conquest is broken and will not let me pass the last level. I have run two teams of relic 5 on easy and it will only let me defeat the battle Droid. Nute Gunray, the Droideka, Super Battle Droid, and BB8 get to 15% health and then take no more damage. Even though im pummeling them with attacks that are in 30+k of damage. It times out then I automatically get defeated.
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