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my Sim screen is frozen
does anyone know what to do when my Sim screen is frozen on my MacBook Air? It’s been frozen for about two days and it won’t let me exit or quit. It won’t even let me log out of my MacBook anymore. Everything else is unfrozen on my MacBook except for Sims I’ve tried all the commands and help but I truly don’t know what to do. not a single thing on the Sims game will click.
Deleted Electronic Arts Folder
Okay so I just recently decided to get back into the Sims 4. I play on a macbook air and I didn’t have enough storage so I decided to get an external hard drive and run the game from there but then I made a horrible mistake. In the process of getting the game to the external drive I deleted my original electronic arts folder from the internal drive. I managed to download the game perfectly and everything to the external drive but I want to play with cc and mods and I can’t because my external drive doesn’t contain a electronic arts folder so that means I can’t put the mods anywhere. Also I’ve already tried going into my recycling bin for it and everything and I even downloaded a recovery app to get it back and that didn’t work either. I don’t know of any other way to get it back or if I can just make a whole new one. Someone please help I’m begging! I also included a photo of what my external drive looks like to show how there’s no electronic arts folder.Corrupted Files (MacBook)
Hello everyone! After the recent update, I haven't been able to get my sims to load into the Home Screen. It's showing me a version of the sims I played years ago but not my recent family. When I check to find the save files on my on my MacBook the only folders I see are the sims 4 game and the folder called the sims 4 pack. I deleted all my mods and cc. I'm not sure what else to do. If anyone could help, I appreciate it!
Possible Metal/AMD GPU Mac crash issue
Hellow there: ISSUE: Game KEEPS CRASHING after getting “Enchanted by Nature” I already follow all the steps on the entry “[INSTRUCTIONS] How to troubleshoot and test a broken game”, I even delete the complete “The Sims 4” folder inside “Electronic Arts” folder, I began a new save file free of CC mods and the game is still crashing. CONDITIONS BEFORE CRASHING: Tested Scenario One: Playing with the townie household Goths, after playing already 1 hour 25 minutes the game crash, even my iMac freezes Tested Scenario Two: “Runaway teenage challenge” Household with one teenage human Sim Aspiration “Nature Nomad” Living in the “Fern & Frond Wading Pond” on “Sprucederry Grove” neighborhood at Innisgreen World. After already 40 min the game crash, last case was in a transportation of the sim to a community lot. TECHNICAL INFO: Model: iMac Retina 4K, 21.5-inch, Year. 2017 macOS version, Ventura 13.7.6 (22H625) Memory, 16 GB 2667 MHz DDR4 Storage available, 2 TB Two final comments: I'm a bran designer, my iMac can process very complex and heavy work for production art but since getting "Enchanted by Nature" my game becomes so broken. As an remote worker I was waiting to play my beloved game until weekend, its very frustrating fixing an expensive product instead, this is damaging the Sims Brand and is an awful customer experience, I hope we can get a solution soon.Game Crashes When Traveling to Lots in Willow Creek
Any and every time I try to travel to one of the community lots on that strip of them in Willow Creek, my game crashes. I can't travel to the museum, night club, gym, or library. Every single time I try to my game crashes. I've just had to abandon Willow Creek all together.
Mods and CC Mess
So I have a problem and i’m getting the feeling that it’s a big mess to fix. I have a mac. I was putting mods into my mods folder, located in the electronic arts folder under sims 4. I haven’t used mods in a long time and just got back to playing the sims. However when I enabled the mods and cc in the game options, old mods appeared when I launched the game again, and none of my new ones that are actually in the mods folder. No cc at all will download into my folder, all says it cannot be opened. when i try to drag it. I’ve tired so many things i’ve read from the internet, reddit, chatgpt, etc. I realized that my mods folder doesn’t have the resource.cpg that’s required. But I took steps to get a new one and it didn’t work. Tried to make a new some 4 folder and get rid of the old one, didn’t work. I don’t know what to do, I haven’t found any other sims 4 or mods folders in my finder to think it’s taking it from another place. I’m not sure if I need to completely uninstall the sims and try to get the files gone and renew it all or what. I don’t know how to safely and properly do that. And I want to keep my household i’m currently playing in my saved world, I guess I could upload to the gallery for later. Please help me, I want to use mods and cc so bad. Thanks in advance.
Cursor not moving or letting me play Sims 4 at all and it keeps freezing
Does anyone know how to fix this? I've been having this issue for a while now where whenever I try to open the sims it will freeze, and then I'll press windows and it'll repeat when I re-click on it. Sometimes I'm able to get far enough that I can hear the music but my screen is frozen and my cursor isn't moving even though I'm moving my mouse. I've uninstalled, and reinstalled both EA and The Sims 4. I have no mods currently and it's not working. What's weird to me is that a couple of months ago I played with a ton of mods no problem. I'd really appreciate some help if anyone knows what's going on?
[SOLVED] (Self solved) Stuck verifying Sims 4, cannot open the game
Product: The Sims 4, EA App Platform: MacOS Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? I don't know, I cannot open the app What expansions, game packs, and stuff packs do you have installed? None What happens when the bug occurs? Cannot open the Sims 4 app What do you expect to see? Sims 4 app opening Have you installed any customization with the game, e.g. Custom Content or Mods? Yes Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. Getting EA app (Don't know if this caused it though) Yesterday I opened Origin after a long time, and updated it to the EA app. I updated Sims 4, as the last time I played was 2023, and opened the game to the " Verifying 'The Sims 4' " popup. This normally comes, but this time it is much slower than usual, and when the bar gets to the end it stays there and never opens (if you leave it on long enough it eventually goes away and the app stops responding). I don't know what caused this or how to fix it. Find attached a screen recording of this happening in real time. EDIT: I have solved it myself, it seems the issue lied with where the Sims 4 application was located, which it had to be in the normal applications drawer, not in the library application folder with root privileges.
game crashing and not saving
i updated my game and downloaded the new fairy pack on 7/10 and had no gameplay issues (except for the pregnancy bug). today, my game crashed while I was in CAS. I reloaded my game and nothing was saved, so I went back into CAS, made the changes I wanted and saved my game after I exited CAS. I continued to play, and began to save my game every couple of minutes. then my game lagged and crashed AGAIN and nothing was saved. I was back at square 1, even though I saved my game several times. very frustrating how none of my progress actually saved. (playing on Mac)Using mods!
I have recently downloaded the sims 4 on my new Mac and have been having issues using mods. I've tried to uninstall the mods, using only one mod, and turning mods on and off inside the game and nothings worked yet. This is not the first time I've downloaded mods for the sims and have no idea what's happening. Please help!!!Fresh Install and Missing Worlds in Manage Worlds
I recently purchased a new MacBook Air M3 and download EA and all my Sims 4 games and add-ons. Every add-on (EP) shows as installed but when I load into the game, I am missing worlds from my manage worlds (specifically I am missing Snowy Escape world and Island Living world). Both EPs show in CAS, such as their traits, but the worlds are missing. I have uninstalled and reinstalled the entire game multiple times (including completely deleting their folders and even restarting my Mac from scratch and downloading EA and the games again). I have no mods currently installed. I've tried repairing my game in Origin multiple times. I've cleared EA's cache multiple times. I've deleted my localthumbnailcache and I've moved the entire Sims 4 folder to desktop to load fresh and still nothing. I can occasionally get the worlds to pop-up if I install those 2 packs first, but as soon as I install the rest of my packs they are gone again. I just want to enjoy my new laptop and I am so frustrated and upset, I can't find anyone having the same issues as me. I've attached an image to show my file folders for the add-ons.
Full CC Folder not loading on MacBook Air M2
Hi there! I recently got a MacBook Air M2 and downloaded the sims 4 on it (I used to have it on a Dell PC.) I also transferred all of my save files and cc from the Dell to the Mac by thumb drive. Upon starting the game, I noticed that not all of my save files, nor my cc, were loading. I made sure that I put everything into its correct folders, troubleshooted the game, repaired it, followed the posted procedure for cc (disabling iCloud document sync, etc.), but nothing has really worked so far. How can I fix this issue?I really don't have a mods folder
I have gone through finder and searched "mods" and nothing pops up anywhere. I have an Electronic Arts folder but inside is a folder called EA app which just contains random EA stuff. I have triple checked, repaired the game, removed then re-added the mod option in game, played some sims and still nothing. Also, the Electronic Arts folder I do have, was just floating loose previously and was not in the documents folder, so I had to move it there. Maybe that messed it up? I can try deleting and re-installing the game, but I'd like other options first.Glitching whenever I add a mirrors to my game.
i can’t find if this has been happening to someone else, i’ve deleted all my mods and cc, and it still keeps happening so it’s not that, i’ve cleared cache in EA, and have repaired, even deleted and reinstalled the game. this has been happening even before the recent update and even the one before that. i want to know if this is happening to anyone else, or if it was and how you managed to fix it. and yes, it is every mirror, and it happens regardless of the size or amount of mirrors. i am on a macbook if that matters. it doesn’t really show up in photos so here is a video i uploaded to youtube of what’s happeningMoved my game to an external drive and now I need some help
I followed this tutorial - https://www.youtube.com/watch?v=IYX--bbaLvs&ab_channel=Grace%7CSimmer - and moved my game and EA app/folder onto my hard drive and set up the symbolic link and everything. It took some trial and error, but I figured things out and moved everything properly, so now my game and the EA app, and its folder are on my hard drive, and my mods/cc/saves appear in my game. But I feel like I'm playing a terrible game of whack-a-mole, where I solve one problem and another pops up. My game takes forever to load now that it's on my hard drive compared to when it was just on my Mac, and when the game does load, I can't click anything. I can't save and exit either, so I keep having to force quit the game. I updated whatever was cleared, but that didn't seem to help much, so I even deleted the majority of my script mods. Right now, I mostly have just CC installed, but I feel like something is broken anyway and messing with my game. I want to report what's going on to the BE Discord so I can get help, but the support channel is closed rn, so I'm waiting until it reopens or if someone here can help me. I'll attach a screenshot of the exception alert I got if that can be any help because I don't understand it or what I need to do to improve my situation. If anyone can help me, it would be very much appreciated. I just want to run my game as normal.Repeated Freezing
Hi, my Sims 4 was working just fine up until yesterday, when it froze. I could still move the mouse around but was unable to interact with or click on anything on screen, keyboard also wasn’t having any effect. So, I closed the MacBook Air down, but left the frozen page and EA App open. Then, around 4 hours later, I open it again to find it had unfrozen. So, i start playing, and after 20 minutes it does it again. This process repeats itself a few times, with the time in between freezes getting shorter and shorter and the time it takes to recover getting longer. Other than this, I haven’t noticed any patterns when it freezes. I have no mods or add-ons and only one saved game. Thank you and please help!
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