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Sims 4 will not download
hello! i am posting here because i am sort of burnt out trying to fix my sims. i uninstalled it a long time ago because it took up so much space. i just recently bought a flash drive though (yes it’s formatted to NFTS) to play sims on it. i was presented with issues downloading it last night and the EA forums initially helped, by deleting my ts4 64 and 86 files i believe and ‘reinstalling’ them. it took well over 12 hours to install the game and packs i have just for it tell me it needs repairs when i tried to launch it. all day the repairs have been stuck at 52% and then it would stop and an error would occur. i tried moving my sims 4 folder out of electronic art onto my desktop at first and it seems to help but then the same problem occurred. i mean it seemed to help because while it didn’t go past 52% the mb below was going up a little but then the error message came up again. i tried doing a lot of stuff i can’t specifically recall, i did clear the cache and restart the app a ton of times. i also successfully repaired the actual EA app but that didn’t help anything. i believe i submitted a help report thing on the EA app but i am hoping someone here might help me better? i can attach a dxdiag if that’s helpful, but i am burnt out. thanks.0Views0likes0CommentsI’m requesting help with EA Account Recovery.
I’m requesting help with EA Account Recovery. My old EA account email is: [edit: email address removed] I can no longer access this EA account (I can’t log in), and I need help to restore access to the account. Important notes: • This EA account is NOT linked to Steam / PlayStation / Xbox / Epic. • I am NOT requesting entitlement transfer to another EA account. I am requesting recovery of access to this original EA account. Information I can provide for verification (please tell me what you need): 1. EA ID:[edit: email address removed] 2. Approx. year/month when the account was created: Aug 31, 2014 3. Country/region where the account was mostly used: China 4. Previous login devices (PC/console) and city: PC 5. Purchase proof:Please see the accached file. • Order number / transaction ID: Please see the accached file. • Game titles purchased on this account and approximate dates/years: The SIMS 4, The SIMS 3, The SIMS CITYsuezhang0013 minutes agoRising Newcomer0Views0likes0CommentsGame is constantly crashing
Hi, I have not been able to play my savefile for about a week now because when I try to load any household, build or cas the game crashes straight away. I have taken all mods out and it still crashes. I have also repaired the game, created a new saves folder, tried other previous saves etc and it just crashes. I have attatched my DxDiag. It crashes on any household and i try to play and i cant even enter a build lot from the world map. The game loads to the world map but then crashes when i try to do anything else.27Views0likes3CommentsSims 4 Won't launch after reinstall - Tried Everything
After reinstalling both the EA app and the sims 4 my game wont launch at all. I'll click play, it will load for 3 seconds and then the EA app will reappear on my screen. There is no error message or anything. I have tried repairing the files, checking the download location. Verifying the integrity of the files. Even going as far as making sure nothing on my computer windows wise is corrupted. Has anyone had this issue? have there been any fixes for it? Also I should note that I do not have any CC in my game at all it is currently sitting on a different drive.Divinity41772 hours agoRising Newcomer12Views0likes1CommentInitialization error at start up <135dec40:90f960cf:00000075:495f32a0>
Hi, for 48h straight I've been having an issue with starting my game. I've tried everything to fix the game, as I've scrolled through the forum, but still nothing, I tried starting it up from the files, tried reinstalling EA app, cleared my mods, deleting the files and making a clean new game, but nothing helped me. Furthermore, I cannot uninstall the game, as my boyfriend suggested, since he thought it could be an issue for the localisation of the files, or the language settings, since I live in Poland. I've been playing this game for over a year, spent more than 2k on all of the add-ons, I'm not mad it's not starting, I'm mad I spent a lot of money into this game and then I can't play it. It all began with the text being codes or invisible, so I tried to delete my mods, as one of your tech guy wrote, then it was this initialization thing I cannot fix in any way. I'm getting really pissed, for I have tried anything you've written in these discussions and nothing seems working for me, especially after I tried for so long and had no results. I'm starting to lose my hopes and believing I will not be able to play this game ever again. Please leave anything that might help me, because anything we thought of is clearly not working for me.mileksabis4 hours agoSeasoned Newcomer29Views0likes3CommentsUnable to launch game for a month
Hi everybody! So, I tried to get back to the Sims almost a month ago now and ran into some issues. I have been unable to launch the game; every time I try, I get an error saying that it is on the EA app's end. I worried that it was due to how I tried to download the game; I had added a second internal hard drive to the D drive, and downloaded the EA app there originally, but even changing it back to C drive didn't work. OneDrive also interfered, but redownloading it to ensure that the EA Games folder was generated in the correct Documents folder in the C drive also didn't help. The game would launch, and today got to the loading screen, and then exited back to the app. I haven't seen past the intro in a month. I did attempt to reach out to EAhelp, but previously, there was a warning on my account due to a double charge several months ago, and they assumed the issue was in relation to that and encouraged me to appeal. And while the appeal process did not work. The warning has been lifted, and I still cannot access my game. Regardless, the warning I had would have left me with access to my game, according to the information on the EA site that I was referred to by those who work at EA. So I do not think that this is related to that; I think it is a technical issue. I was just unable to receive help (from Eahelp) due to the stigma attached to that entire incident. I tried reaching out today, but it was some Betaapp option and it kept rerouting me to self-help options listing banned accounts, clearing your cache, etc. As of right now, I have no idea how to get my game to launch. I am able to get other computer games to work, including those running on the D drive itself. So it is not that the computer had issues. Nor that the drive I installed was installed improperly. And I can confirm that the folders for the Sims 4 game are generating correctly in the C drive. I just can't get the game to launch. And I'm not sure what's going on, nor can I reach Eahelp for support. Any assistance would be greatly appreciated. Especially since I bought several games when I decided to try playing again.62Views0likes7CommentsOndarion won't open, the screen stays completely white
When I click on Ondarion, the screen stays completely white and doesn't finish opening. I can only play with Sims from this world by having them visit a house in another world and then return home. I haven't found any incompatible mods and I'm playing on PC. Has anyone else had this problem and knows how to fix it?26Views0likes4CommentsRepeated Boot-Loop+ Packs held hostage
Hi. Ever since the update, everytime I would try to run the game, the window would open and appear to load, but then it would boot me out of the window, back to my desktop. The window is still there. But when I click back in on it, it boots me out to the desktop again. When the game does this, it will not even let me close out the window to restart it, so I have to shut off my whole pc or restart it just to get it to stop. I assumed this was because the game was on two launchers (both Steam and EA), so I removed it from Steam. But now it will not let me access my packs... I did not purchase my packs through Steam, but I used the website itself. I am beginning to lose my patience.29Views0likes1Commentmods not appearing in game?
Hi hoping to get some help, I've updated my game to the latest version and tried importing new CC to my mods folder and its not appearing in my game but my old CC is still working. I saw this folder in my mods folder would this be the issue or would it be something else?16Views0likes1CommentPurchased Royalty and Legacy Expansion Missing
Hello, The EA support chat bot is useless, so I'm hoping I can get some help here. I've seen other people posting about this, but no actual solutions. I purchased the Royalty and Legacy expansion on PC today through the official EA store. The EA Launcher shows the exp is purchased and installed. However none of the game content appears in game. I have no mods installed. I've tried restarting the game, the launcher, and my computer. I've also tried repairing the install. Nothing helps.Solved57Views0likes2CommentsHelp please
So yesterday I was updating TS4 and after the update, I tried to play but it kept saying "Unable to start Missing game files" I checked my folder and it seemed normal, other than the fact that I had to move my mods to a USB drive to have the game update for storage, but I didn't think much of it till I tried to play again except with the mods, it said the same thing so I went online and tried to see how to fix it but nothing worked, so I finally decided to make this post and hoping I could get some help with this problem (prob will check for a response tomorrow cause I'll be out)Nightmaresans5001 day agoSeasoned Newcomer100Views0likes8CommentsBuzzing Noise While Sims 4 Is On
So, it's been new in the last month or 2 now. When I run the sims 4, a buzzing noise runs the entire time the game is running. It never used to do that. This is a brand new bug. I had my brother make sure it wasn't my computer, it's not my computer, it's unique to whenever I run the game. It's super annoying,there's no way of turning now the buzzing while the game is running. I tried playing with the volume settings within the game. I essentially can't stand playing the game anymore due to the buzzing issue. I love playing while I have tv shows on and it's just too overpowering that i either have to shut my stereo off or not play the game. It's unfortunate this is a new error that's driving me bonkers. Oh well, maybe it's a sign to get off the computer and get a life. But, I do hope they fix it.frecklefoo1 day agoRising Newcomer29Views0likes1CommentWhite lines all over screen, unplayable
So months ago I wasn't able to boot up the game at all it would just crash the whole computer. After troubleshooting it finally opens but keeps having these white lines all over to the point I can't see. I also don't know why it's so dark. I've attached screenshots. I deleted all mods completely, I am updated to the latest version. I've even uninstalled and reinstalled, nothing. Last I checked my laptop has all the specs necessary.Isacheesypie1 day agoSeasoned Newcomer27Views0likes3CommentsI can't play. Pls help me :(
All screenshots are sadly in german as my game is set to... german, obviously. But I hope you can get past that. Anyways, so basiclally, after the last update there are a lot and I mean A LOT of issues with my game. Including not bing able to play, but we'll get to that. First of all no matter how many times i check my notifications, they won't go away. But whatever, it'S just a minor issue. Now the things the game sends you (Not sure what it's called in english) won't send I guess? I don't really care about them anyways but it's annoying to get that notification every time. Now to the more serious issues: Any changes I make to the settings will NOT save. No matter how many times I press save, once I close and re-open the game (wich you have to do to aply them obviously) The changes I made won't even show up in the settings menu. If they work in game I can't test because, oh yea, I can't play. If I press load / continue game I can get into the select world menu, but it shows me some code 22 and tells me my game wasn't saved. Wich is already annoying, but If I try to play anyways and just re-do everything I spent hours on that won't even wok either. The button to make sims is gone and I have no in game money anymore, wich makes it impossible to build or go into any building at all. So yea, completly unplayable. If I press "new game" it's even worse just giving me a white screen for a few seconds and then closing the game. I have tried everything. I took out mods, I checked the game files for issues, I turned my PC on and off, I've opend the game from steam, EA launcher. I have not yet unistalled and re-installed the game but I don't want to. That's like the last thing I would want to try. I have watched multiple videos on how to fix it, but nothing works. I don't know what to do anymore. Please someone help me. This update has been out for a relativley long time and NOTHING has been fixed, I can't be the only one having thse problems, right?- s7fezmqgzivc1 day agoRising Newcomer99Views0likes3Comments
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