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Downloaded Expansion Pack Bug
I downloaded Cottage living and installed it on my game, but when I go into the game it won't let me select it in the pack selection portion of the settings. Then when I click its checkbox, it says that it is both not downloaded and unavailable.Solvedartzecirp2 days agoSeasoned Newcomer19Views0likes2Comments
Game Randomly Crashes - Cant find a Fix
Hadn't played for like 8 months. Wasn't have any problems previously. Thought it was mods or something at first. Did a fresh install of the game after I came back and it's still crashing randomly. Every about 10 minutes or so. Also tried to re-install the EA app too. Attached an last crash as well. Windows 11 fully updated. Drivers fully updated. Attached dxdiag. The only thing in event viewer is. Faulting application name: TS4_x64.exe, version: 1.120.117.1030, time stamp: 0x691dd246 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000000000e5 Faulting process id: 0x2864 Faulting application start time: 0x1DC7A6B5F2BD3B2 Faulting application path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exe Faulting module path: unknown Report Id: 75e0a89c-68b3-40fa-8842-c886cf75feee Faulting package full name: Faulting package-relative application ID:SolvedZinadu6 days agoSeasoned Newcomer105Views0likes2Comments
Deleting localcache files deleted all of my saves
Platform: PC Mods: Yes Game version: 1.120.117.1030 DX11 My WW mod was acting up and turbo said to delete localthumbcache and localsimtexturecache. I did that and when I loaded into my game, it was like brand new and all my saves were gone. I tried putting the old cache files back in but that didn’t help. Google said to make a new sims 4 file and I did but there’s no save files to put in the new one. So I deleted my local cache files and that deleted all my saves.Solved49Views0likes1Comment
Something is wrong with my sims 4
it started yesterday evening when I tried to play the game, for some reason 3/4 of the screen became completely white. This is the list of things I did when I reentered the game and it was still 3/4 white; -Removed all script mods -Removed all mods - Repaired the game -Deleted EA app -Repaired 2 more times - Deleted the sims 4 from my pc -signed out and signed back in 2 times -Deleted the sims 4 again Cleared localthumbnail cache (what i just did) I am so lost as to what to do rn, I am running on a Windows 11 with my Windows Update being this morning at 9 am.Solvedv3l8w7au5bo57 days agoNew Novice100Views0likes4Comments
PC Freezing Completely
After using google, researching all that I could, repaired my game files, looked through my mods and everything else, I cannot figure out what is going on. Backstory, I recently got completely new components in my pc, like all that I did is essentially a whole new computer, just the same case. Either way, I was so excited to get all my games and mods back up and running, yet to my demise, my sims keeps crashing my entire computer. I've been looking this up for hours, trying a whole bunch of different things, running the game through DX9, updating my drivers, etc. All I'm trying to do when it does eventually freeze, is stream the game through discord with my fiancé and our best friend. After I updated my drivers, everything seemed to run perfectly fine with *nothing else open*. Could this have anything to do with discord? Looking for some answers! Thank you in advance. *dxdiag attached just incaseSolvedDeerDrizzy11 days agoSeasoned Novice115Views0likes5Comments
I lost my game data- How do I restore?
Sometime yesterday I was having a problem with my Sims 4 game. I would try to go onto the game but my PC would give me the message “Unable to start, the file appears corrupted.” As one would do, I researched how to get my game to load and came to the conclusion that it was probably an issue with my cache. I cleared the cache for the most part, and then started patching the game. (I use Steam to launch the Sims so I went through the “Verify integrity of game files” process.) Now I’m not a super tech savvy person, so I’m not sure what exactly when wrong along the way but I followed exactly what it said to do on a forum I found. So when I go to play the Sims 4 this morning it takes me to the Main Menu, per usual. However, it only gives me the “new game” option and won’t let me retrieve the game I spent 200+ hours on. It launches perfectly fine now, but like I said, my game is gone. What did I do wrong along the way? Is there anything that can be done to retrieve my game?Solved62Views0likes2CommentsThe never-ending loading screen
I recently bought a brand new laptop and reinstalled the whole game from scratch on it. The loading screen just stays on forever and eventually I have to open Task Manager to get out of the game. I've read other threads about this issue and have followed a lot of the advice there. I don't have any mods installed. I've deleted the thumbcache file, totally deleted OneDrive from my computer (not that I ever even activated it on my new machine), turned off various gaming settings in Windows, repaired the game through the Origin app, and completely removed and reinstalled everything twice. I have no idea what else I should do at this point. I'd love to hear any ideas. Thanks.Solved123Views0likes4CommentsMissing Big November Update
My game never received the big November update that was supposed to drop on 11/04/25. It's strange since I have the Deck the Palms login event. I do not have any mods or CC installed and I play on PC. I have tried restarting the app, clearing my cache, and repairing the game. It doesn't show any new Sim Deliveries/Updates. Is there anything else I can do to get this update?Solvedlouu_whoo1316 days agoSeasoned Newcomer53Views0likes2CommentsPC Steam update stuck on version 1.115.216.1030
I have already updated the game to the latest version, but it is still showing version 1.115.216.1030. I updated the game via Steam. I own all packs except for the Adventure Awaits Expansion Pack. I use mods, but removing all mods did not change anything. I also deleted the GameVersion file located in: Documents > Electronic Arts > The Sims 4 Then I restarted the game, but the version number still did not update. Is it possible to update the game manually?Solvedtaffyan19 days agoNew Novice57Views0likes2Comments
Game Bleeding
Every time I play the game, it’s doing this weird bleeding across the screen thing not really showing everything but only showing about two or three things that’s bleeding across the screen. It’ll start out OK and it will continue into bleeding and freezing. This is completely without mods I’m not sure what to do after the repair and get a few times. I’ve uninstalled and reinstalled it back with no success so I don’t know what’s going on here or what to do or have to properly describe this weird blinking the games doing essentially. It’ll like do this little blinking like for acting right and little blink and start bleeding all over the place with things moving across the screen, I have pictures to properly explain what I’m dealing with at this time. Created a new save after taking out mods so I’m unsure. What do I do next?SolvedGoldGoddezz20 days agoRising Rookie111Views0likes7Comments
Sims 4 Unable to load
Hello - It seems that my issue isn't the same as some of the others on here, so I am posting separately. I recently bought a new laptop HP Omen and have been unable to load up sims 4. I have tried many things on these threads and also looking online with nothing helping. I also tried to see if it was EA application by downloading sims 4 from steam (I use this for my steamdeck) the issue is with the game itself. I also have no mods. I did add the launchers to my anitivirus as well as trying to turn it off for a short while trying, my drivers are also up to date. I have attached what exactly is happening as its hard to explain its just running in the background. *I've uninstalled and reinstalled multiple times with a complete removal Please if I could have some assistance to fix thisSolvedIEnevitable22 days agoNew Novice128Views0likes5CommentsSims 4 crashes every time, usually when im doing many tasks?
To clarify: My sims 4 game would crash when i zoom out too fast, or click on anything, or when the ui changes.. I have tried everything, updating my drivers and my pc.. mind you my pc is a beefcake and can handle far cry 6 like its nothing. At first I did have a bunch of mods installed, then I deleted them all, I kept MCCC, the game crashes still.. so, I uninstalled all my mods.. my game crashes anyway.. I've uninstalled and reinstalled my game, same thing... lowkey getting frustrated.. is there anything else that I could do to fix this?Solved63Views2likes5Comments
Sims 4 "unable to start, game already running"
I just updated my game today and to my surprise that's the error in getting this is a new install of the game no Mods folder or anything just base game install obviyid have to run the game To get the second Sims 4 folder but nope anyway I tried the solution form the puzzlezaddict's common errors solutions none worked I unimstalles and reinstalled my game I did repair it I factory reset my laptop recently I did follow the solutions but I see it's from three years ago I'm trying to find a more recent solution or help please the full notification is in the photo but it says: Unable to start: The Sims 4 is already running [ed35e0ea:29f00e76:00000000:18a1dd51] Can someone please helpSolved98Views0likes3CommentsCats & Dogs disk download help
Bought a disk copy of C&D off ebay and was expecting the code not to work so intended to install it with the disk itself. The file from the disk is saying that I do not have the base game installed, which I think is because I downloaded it from Steam. Any ways to make it recognise the steam file or should I just try to get a refund?Solved69Views0likes1CommentWon't let me play pls help
So basically The sims required an update like 2 days ago (probably because of the spongebob bundle) and so I updated the game as usual, but when I went to ''resume game'' it just put me at the manage worlds thingy, so i went to my household that I always play with and clicked the play button, but instead it took me to the ''home worlds'' or like the page it shows when you're travelling between worlds? I can enter CAS to create a new household to move in, and I can enter build mode for the city living lounge (my only expansion pack) but that's all. I've tried with multiple households but it doesn't let me play. On my latest attempt, it showed an error code: 122:502fc384:b7e315fb I tried looking trough the EA page but couldn't find this error code. Please someone help I don't want to lose my progress as I'm playing with a legacy save.SolvedHamp_221 month agoSeasoned Newcomer99Views0likes1Commentgame won't open
game won't open when i click play, first it directly closed as soon as it opened, then it opened ea app instead of the game, and now it simply won't launch at all. i have tried removing EVERY mod, uninstalling the game, rebooting my pc multiple times, updating my drivers, making a clean folder and a lot of other weird technical stuff i've seen online, but nothing worked, i'm just feeling stuck and hopeless and most people i've seen online with a similar issue either have it fixed by removing their mods or just quit and never play again but i'm just really sad because i've only recently started playing again. game worked just fine this morning oh and there is no error showing or anything, it's just like i never tried to launch the gameSolvednopleaseguys1 month agoRising Novice379Views1like16Commentshelp with dlc on ea side.
hello i was wondering if someone could help me with knowledge of how dlcs work in the ea app. so i have sims 4 through steam. but i have to launch the game through steam and ea. i have some dlc bought through steam and some dlc bought through the ea app. now either this year or last there was a free dlc (get to work) that you could download through having ea play or xbox ultimate. now my question is this here. if I lose my Xbox ultimate do I lose the dlc i downloaded through it? I had Xbox ultimate but went to a lower level of it. when I updated my sims and loaded my save it said my get to work dlc was missing. so do i lose dlc if it was free while I had a subscription and can i get it back for free? or do I have to buy it for myself since i don't have Xbox ultimate with ea play anymore? but if i download it while its free is it mine forever or no?Solved45Views0likes2Comments
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