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Can't Open Cheat Console
Picked up the Sims 4 after a 2-3 week break and I was away from my computer. When I try to open the cheat console by typing the sequence "ctrl+Shift+c" it opens my Microsoft Copilot. I did not make any shortcuts to Copilot. When that happened I closed out of Copilot and tried to back to the game, but it showed only a white screen and it was not being responsive. After restarting the PC I tried to open the Sims 4 again, but it would load and crash. After a few more attempts, it has now loaded the game, but I still cannot open the cheats console without Copilot opening instead.SolvedJoshawott343 days agoSeasoned Newcomer33Views0likes2CommentsSims 4 keep crashing
Hi my game has been crashing ever since the June update ever time I load my sims 4 to new game, load game when I pick a season to play in and resume it crashes and I can’t play the game at all I deleted my localthumbache and CAs worked but went to go load it again and now that doesn’t even work I removed most of my mod and it still doesn’t work and I am on a yoga Lenovo laptop please help it’s been going on for weeks thank uSolved213Views1like10CommentsLibrary gone after Cloud Switch
Sul Sul! I recently had to transfer my game from one cloud to another (or my dad did it for me to be specific) and my save files and what i uploaded onto the gallery transferred over perfectly fine. However, anything I had simply saved to my library (since 2021) got deleted/is gone. My library only shows the „default“ lots and households that come preinstalled. Does anybody know how I can recover my library? I have a ton of unfinished builds & households on there that I‘m not keen on losing. Thank you in advance!Solvedxxgh0st_grrrlxx4 days agoNew Novice26Views0likes2CommentsNot opening game at all..
I open my sims 4 on either ea or steam and then it pauses and opens the ea app for me and doesn't do anything. ive tried EVERYTHING reinstalling, repairing, clearing the cache, moved the sims folder and it still doesnt work.Solved494e8e85 days agoSeasoned Newcomer149Views0likes2CommentsCC and Mod Missing
Hi, I've recently reinstalled The Sims 4 on a new PC after not playing for a couple of years. Last time, when I wanted to add CC and Mods, I simply added the unzipped files to an existing Mods folder. This time, however, there's no Mods folder, so I added one. The Issue is that the Mods folder should be added under the Sims 4 folder, under the Electronic Arts folder. I can only find the Sims 4 folder under EA Games. It also doesn't auto-generate a "Resource.cfg" file inside the Mods folder. I've chatted with an EA advisor and repaired the game through the app to no avail. HALP!SolvedNoushadR5 days agoSeasoned Newcomer48Views0likes2CommentsNew Save has multiple versions
I opened a new save after the latest update and have noticed it seems to be saving differently now. I have the original slot - 00000002.save then it has - save.day.ver0, save.day.ver1 then it has - save.ver0 save.ver1, 2, 3, 4 like normal Then it goes to 00000002.save.week.ver0 It is playing absolutely perfectly, no problems at all. Is this the way new saves will save from now on? None of my older saves have saved this way and I have played at least one since the update. If yes, when I copy a save do I have to copy all the versions, not just the original plus the 4 versions like we used to do? I hope this makes sense and that you can help me.SolvedSimgirlsam39 days agoSeasoned Adventurer63Views1like2CommentsGame is Unusable after June Update
No idea what the issue is😔 Initially, I was getting blue-screen once loading into a lot. Couldnt see anything at all. Tweaked my Ultra settings down to High Changed Full Screen to Windowed Playing on DirectX11, not 9 Laptop mode is off Those fixed the visual issues. Now, I'm stuck with a horrible performance lag that I haven't been able to chase down. I've removed CC, deleted all 'safe' cache pkgs, localthumnail, lastcrash, last exception... nothing is resolving the lag. I cant even pan the in-game camera. The only other cause I can think of is that I recently had 1k+ duplicate CC files thanks to Curseforge repeatedly claiming that all of my downloaded content was broken/needed be reinstalled. I combed through that mess, changed my hyper-organized CC folder structure to dump everything into folders labeled by Creator only (previously Creator, then Set), to eliminate the Dups. For context, I only build - Livemode is rarely ever used, so its nothing to do with CAS. I don't use Reshade, TOOL or any other mods aside from build/buy CC. Any help/advice would be appreciated - I've been all over Reddit and X... seems to be something to do with my specific game and the recent update; no one else seems to be reporting this. I'm on Alienware Aurora R11, so there's no reason I should be encountering this except that I've potentially somehow corrupted something in the EA folder. Contemplating a fresh/rebuilt game folder, but dreading the thought of slowly swapping all of my CC and Saves/Trays into the rebuild. Anyone have any ideas?SolvedOh5ean10 days agoSeasoned Novice71Views0likes3Commentsno online feature option in: game options- other
There is no check-box to activate online features in game options - other. I am therefore unable to access the online gallery. I am aware of the age restriction being why the online option may not be showing, but I am 25 and my birthdate is correct on my account. but there is no green "Adult" label under my age meaning it not verified? I have been in contact with at least 7 EA help agents which no-one could help me. Can anyone here help?Solvedklaraavramov15 days agoRising Newcomer66Views0likes3Commentssims 4 how to restore previous backup of save file can anybody help me please
Hello I need help to restore previous backup of same save file can anybody help me since in game restore save back up restores recent backup of save I tried manual way to doing by renaming .Ver file but the file I restore also showing weeks ago before .Ver extension so did I accidently restored OneDrive backup file I am little confused can anybody please help me and I just forgot mention that I am launching sims 4 from steam because I have bought from steam.Solvedaloriasanjay16 days agoSeasoned Rookie99Views0likes4CommentsGame resetting completely!
hello has anyone had their entire game just reset and force them to start a whole new game?? I have no houses ive made, no sims., literally starting from scratch. Its happened on two different laptops, one has a ton of mods and one doesn't so i dont think it was the mods and it isnt the 30th yet and the update hasnt happened so im just angry and confused!! ive worked so long and hard in this game for it all just to delete makes me not want to play it anymore to be honest. So if anyone can pleeeeeeeeeeease help me out id be so happy and appreciative.Solved51Views0likes1Comment(FPS) Game setting not applying
Fresh new saves don't have this problem, but my 4-year-old save (133.000 kB) is kind of struggling with frame rates. I know, i should probably just start a new save with that Legendary family. Easier said than done. Anyway, capping FPS can help with stutters. Right now, that save is flying back and forth between 50 and 200 fps. So in the settings i set it to 75. More than enough for the Sims. I also capped fps in the NVIDIA control panel. But the game is still exceeding 75 fps. I'm on an RTX 50 series so my game doesn't recognize that. Does that have to do with it ? Today, i uhm... reinstalled my entire game. Sigh. I thought it would help. But nope. Why does the in-game setting not listen to me ?Solvedwatchingponies16 days agoRising Scout82Views0likes2CommentsSims 4 nonstop crashing
All day I've been trying to play and my game will not stop crashing straight to desktop with no further information. It generally happens about 5-15mins after I start playing and is seemingly triggered by completely random things. I'm playing on a higher end pc that can run any other game completely fine and have already updated my drivers, cleared the cache, repaired the game through the EA app multiple times, and completely uninstalled and reinstalled the game but the crashes persist. I have no mods or custom content installed so I know it can't be that either. Any help would be much appreciated.Solvedtrensper17 days agoNew Novice97Views1like3Commentsgame wont launch on new laptop
I'm hoping someone has the answer to this. I bought a new laptop, will include all specs to this post as well as my DxDiag. The Sims 4 will not launch. it goes until just after the Sims 4 logo comes together and then it crashes. I have done everything I can think of. I have no mods or CC. brand new laptop, clean install. Thanks in advance!! Computer: Processor 13th Gen Intel(R) Core(TM) i5-1335U (1.30 GHz) Installed RAM 16.0 GB (15.7 GB usable) Graphics card Intel(R) Iris(R) Xe Graphics (128 MB) Storage 168 GB of 477 GB used System type 64-bit operating system, x64-based processorSolvedCalamitySims18 days agoNew Traveler57Views0likes2CommentsExpansion Pack is Owned but Won't Install
I own the Enchanted by Nature pack, and have for a while, but it will not install with the rest of my packs. I've chatted with support about this already, did an hour of troubleshooting, and they said it must be a bug and that they would escalate it to the team. That was over a week ago and I haven't even gotten a confirmation from anyone else about them looking into this. Here's the deal and what I troubleshooted: I play on PC I have content on both Steam and the EA app so they're integrated All other packs and content are successfully installed I verified file integrity on Steam and did the same for EA app Uninstalled and reinstalled all packs in the game, Enchanted isn't even able to be selected to install or uninstall (as seen in my photo attachment) I was instructed to locate the game's folder on my PC, move the Mods folder to my desktop, delete the localthumbcache.package file in the main Sims 4 folder, relaunched the game and reinstalled the packs, repaired the game again Wondering if anyone else has had this issue and if they found a way to resolve it? I paid for the content, I should be able to play it, and if not, I should be refunded.Solvedmeeezer19 days agoSeasoned Newcomer50Views0likes1CommentBug
I recently tried to download MCCC command center from the official site and now my game won't work. I open the game and it goes through the first two phases of loading in but then it stops and goes black and I can't close the game. I have tried everything I have seen but nothing is working. Help?Solved1Bellser22 days agoSeasoned Newcomer37Views0likes1CommentRam
If I have 1 16gb ddr5 ram stick in my pc is that enough or do I need another for Sims 4 with all packs and marketplace content. I don't want it to lag and stutter but if it won't make a difference than I don't want to spend extra unnecessarily.SolvedAutumnLeaves444422 days agoRising Newcomer37Views0likes2CommentsLegacy and Royalty purchase issue
My royalty and legacy pack will not show up for 3-4 months on the sims 4 and I have done everything suggested. repaired the packs, redownloaded, restarted my computer, logged in and out of the account. It says it is owned, and shows up in my library but does not show up content wise once I open the game. Everything before the game in the library shows up as it should. Support was not able to help and I do not know what to do. I was told a community manager would see this and fix it. Please help. Thank you.Solved28Views0likes1CommentSims 4 Addon wont download
So i bought a few dlcs/addons for the sims since it was on sale, all worked exept lovestruck it doesnt say download, only says In-game Content. I tried repairing trough steam for that is where i own the sims, i cleared the cache, restarted pc multible times and tried deleting and downloading again and again. Nothing works. The other DLCs work as intented. All bought trough ea storeSolved57Views0likes3Comments
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