Forum Widgets
The Sims 1 Crashes on Launch
I've just finished installing The Sims Legacy Edition and as you can imagine I was excited to fire up the game and dive into the nostalgia. The game won't even open. The Sims icon flashes up along the taskbar as if the game's about to launch, then disappears and immediately takes me back to the EA App. Is anyone else having this issue? Somehow it seems EA have even managed to break the older games now. :(Solvedalexspoom1310 months agoSeasoned Ace42KViews185likes454Commentsthe sims + the sims packs will not run
I've bought and downloaded The Sims + The Sims Packs but it will not run the game. It acts like it's going to, but nothing happens. I've restarted, run as admin, repaired the game files, and uninstalled/reinstalled the game. EDIT: I am on Windows 11. EDIT: This is about THE SIMS, not The Sims 2. If you are having issues with The Sims 2, please go to another thread so that EA staff and other people with this issue do not get confused about the solution.Solvedvampirejpg10 months agoSeasoned Traveler13KViews84likes159CommentsThe Sims™ Legacy Collection scaling issue (tiny UI) with 1080p displays only
UI scaling is broken on The Sims™ Legacy Collection when running a native 1920x1080 desktop resolution. Running at higher resolutions makes the UI scale up so it's not tiny, but running at a native 1080p desktop makes the UI tiny compared to all other resolutions. Screenshots clearly showing the 1080p UI scaling issue: https://imgur.com/gallery/sims-1-legacy-collection-25-years-good-resolution-scaling-vs-1080p-dIwm1f2 Changing the desktop resolution to anything other than 1080p solves the issue, however this is not a reasonable solution. EA can you please fix the faulty UI scaling @ 1080p, for The Sims™ Legacy Collection? Or at the very least include a setting for changing either the resolution of the game, or the scale of the UI, in the game's options as is the case with pretty much every other game released ever? Screenshots: 1 - 1080p | 2 - 720p | 3 - 1440pSolvedsambonz10 months agoNew Hotshot2.8KViews29likes26CommentsThe Sims: Legacy Collection – UI and Map Background Issues
The 1920x1080 resolution differs from all others with a smaller UI and a more zoomed-out camera, also at resolutions higher than 1920x1080, the blue background in map mode is missing, and there is just blackness around the map I don't use any mods or CC in my game502Views24likes6CommentsSims 1 Legacy Crashing
Just bought the birthday bundle to get both the original Sims and Sims 2. I started playing the original Sims and only got maybe an hour in before the game crashed. Booted it up again and had the same issue. My computer is on Windows 11. The first time it crashed while I was creating a family. The second time was while I was in buy mode.vitreallis10 months agoNew Traveler8.2KViews23likes47CommentsThe sims 1 wont launch.
I just finished downloading Sims 1 and it wont launch. EA app just close for a sec and nothing happens. Im so dissapointed rn. My laptop is not gaming one but sims 4 works fine. I have Ryzen 7 4700U with integrated graphics. 16gb ram. Still waiting for Sims 2 to finish downloading i wonder if the same issue will happen there..Arvie12810 months agoNew Traveler2.1KViews20likes6CommentsSims 1 Legacy - Relationship panel shows only 5 Sims
As the title says, relationship panel shows max 5 Sims and there is no arrow to scroll and show other relationships. Probably relevant that this happens on 1440p screen. Example: The sim does know more sims:SolvedRakeeya10 months agoRising Traveler741Views19likes21CommentsThe Sims Legacy Collection: Will not launch
Hey all! I just purchased The Sims Birthday Bundle on Steam, and I cannot get the Sims (1) to launch. I'm on Windows 11 Pro, version 23H2. In the #the-sims1 channel of The Sims Discord server, other users mention the same behavior when the app was purchased from the EA App.mattygroch10 months agoNew Rookie4.7KViews19likes8Comments1080p TinyUI issue is still remains
The 1080p interface scaling is still not fixed. The resolution changer you just released is not a solution. Don't decieve people. What you are offering is just a tool to lower or increase the resolution, but this is not a solution for those who want to use their monitors in native 1080p resolution. We do not want to change the resolution or the aspect ratio of the monitor. Because these are LCDs, not CRTs. Lowering the resolution will give jagged edges, poor rendering performance and blur the image. Please RELEASE THE CORRECT NATIVE SCALING PATCH FOR 1080p.AnilCKoksal9 months agoRising Traveler358Views15likes3CommentsSims 1 crash on launch, post Feb 4 update
This thread is for Sims 1 crashing on launch after the February 4 patch. If you're affected, please provide the a dxdiag, a vulkaninfo report, and an EA App error report ID. Please also post a screenshot of any error message you see, or note that you don't see an error. See below. For the dxdiag, click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. For the vulkaninfo, click Windows key-R, enter vulkaninfo in the run box, and wait for the scan to finish (the scroll bar should stop moving). Click anywhere in the window and click ctrl-A to highlight all the text. Click ctrl-C to copy. Open Notepad and ctrl-V to paste. Save the file as vulkaninfo [your username] , upload it to a third-party filesharing site, and send a private message to EA_Solaire with the link. If you have a gmail account, you have Google Drive too and some free storage. Otherwise, Dropbox and Pastebin are good options. Here's how to create an EA App error report: https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/ Please post the report ID in this thread along with your dxdiag. For the error message, if you have one, you can use Windows key-shift-S to take a screenshot. Attach it to your reply using the camera (Insert Media) icon included with the other formatting buttons.Solved11KViews13likes174CommentsThe Sims 1 Legacy fails to work properly on AMD graphics cards
Me and a lot of people who have AMD GPU's are reporting MAJOR performance drops into the low 10's in frames when more than 3 Sims are on a lot, or more apparent in a Community lot, I hope this issue can get fixed because the game is unplayable in this state.FFluffyNoodles10 months agoRising Scout870Views13likes10CommentsSims Legacy still won't open despite 2/12 update
I still am having the same vaulkan error after today's(2-11-25) update. tried repairing thru the EA app also.Solvedacrabtree112310 months agoRising Traveler1.8KViews11likes55CommentsSims 1 Legacy - Vulcan Device Not Found
Before the patch today, I was having the issue of the game just not launching and tried all of the posted suggestions including starting in compatibility mode with Windows XP, reinstalling the VC++ x86 and x 64, adjusting the NVidia settings and nothing worked. With the patch today, it starts to launch but then says Vulcan Device Not Found. I have reinstalled my drivers to the latest and have no issue playing other games that also use Vulcan My graphics card is: NVIDIA GeForce RTX 4070 Laptop GPU with the Game Ready Driver - 572.16 from Thursday Jan 30, 2025. My CPU is: 13th Gen Intel(R) Core(TM) i7-13620H The computer is running on Windows 11.Twi92410 months agoSeasoned Newcomer2.5KViews11likes6CommentsSims (1) Legacy edition Turning off expansion packs
There appears to be no way to allow the user to select which expansion packs they want to use in the legacy edition. I contacted customer support and they directed me to this forum. If anyone else would like to see an option to turn on and off expansion packs as desired, please upvote this as support suggested the more upvotes the more chance they will be able to fix this. Thank you for any supportafitgera10 months agoSeasoned Newcomer417Views11likes1CommentCAS Icons not accurate to Original
Hey, another issue, although minor, the CAS Icons have been updated and are not accurate to the original ones. Here’s what one of the child Sim and adult Sim’s portraits look like in both Original and Legacy: The child Sim’s portrait is way too zoomed out and on larger displays it can be difficult to see the Sim’s face.Blayer9810 months agoNew Ace599Views11likes21CommentsSims 1 keeps crashing when I have a Burglar?
Hello, I wanted to report a bug crash where my game keeps crashing whenever a Burglar comes to my house. The second instance of crashing I have is constantly in the vacation area when cooking Burgers for some reason when I have the speed set to 3? The game seems to be crashing constantly whenever I use speed 3 in the vacation expansion pack . I had a few random crashes here and there but it seems very constant in the vacation part of the game. I was wondering if there was some way to fix this or report it as a bug. PC Specs: RTX 4090 Ryzen 9 5900x 32 GB of ram. The game didn't give me an error code, what I've tried so far is disabling the Discord overlay, Steam Overlay, I tried changing the refresh rate on my monitor from 144 HZ to 120 HZ and still crash. I went down to 60 HZ and I'm still having constant crashes. I do have a video footage exactly when the game crashes using the Steam recording feature if this helps any.SolvedKeeperOfWind10 months agoSeasoned Novice884Views11likes20CommentsAlt-Enter scaling options not working on The Sims 1?
I saw the patch notes for the re-releases of sims 1 and 2, and it says that you can cycle through scaling options on the sims 1 by pressing alt+enter, but for me, that just seems to toggle the game in/out of full-screen. No scaling changes at all. I really wish the game had some options in the graphics settings.SolvedJamesMPC0110 months agoRising Traveler917Views11likes18CommentsThe Sims: Legacy Collection – Bug Reports & Suggested Improvements
BUG 1 Thumbnails missing job/focus/school icons BUG 2 The Picture-in-Picture window is missing a close button, and a sim pie menu head may appear on it when clicking on something in-game, check out the video in the attachments named PIP BUG 3 The relationship panel lacks a button to scroll through sims, and the friend counter is grayed out, which differs from the original game BUG 4 In the official "Maximus" family by Maxis, there is a graphical bug - a gray void in various places. I guess it's a pool/landscape bug? It looks okay in Build mode but breaks again in Live mode, check out the video in the attachments named MAXIMUS BUG 5 Pools appear pixelated when zoomed out to 2x and 3x BUG 6 There are graphical artifacts at the seams and walls of two-story buildings at 2560x1440 and 3840x2160 resolutions. Additionally, wall-mounted objects clip through walls at all resolutions BUG 7 After the latest update, there seems to be a bug with the new UI background stretching - it doesn’t apply to the panel that appears when you grab an object, causing the tiles behind it to be partially visible BUG 8 At resolutions higher than 1920x1080, the grass starts to resemble green linoleum, and the grid gains extra dots. Please keep both consistent across all resolutions, matching their appearance at 1920x1080, just like in the original game BUG 9 Please restore the original sim thumbnails. Families from the base game have an original thumbnail style, while families from The Sims: Unleashed and new generated sims have different ones. Make the thumbnails consistent for all families, like in the original game, focusing on faces rather than hats and accessories. It's confusing when sims with hats have smaller heads in thumbnails compared to others BUG 10 The 1920x1080 resolution differs from all others with a smaller UI and a more zoomed-out camera, also at resolutions higher than 1920x1080, the blue background in map mode is missing, and there is just blackness around the map BUG 11 Unlike the original game, in The Sims: Legacy Collection, when a child uses the Age of Instant Charm, their thumbnail does not update even after re-entering the household. To fix it, you need to change the outfit in the wardrobe, check out the video in the attachments named AGE OF INSTANT to compare with The Sims: Complete Collection516Views9likes3Comments
Community Highlights
Featured Places
The Sims
Get simspired with our Sims community; share creations, discuss stories, get support and get updated on all Sims titles.The Sims 4
Share your Sims 4 creations, discuss stories, get help with expansions & updates, or help others in our friendly forum.The Sims 3
Talk about your Sims 3 creations, chat about what happened in your game and get help from the Sims community.The Sims 2
Share your experiences, get to know other Simmers, and find troubleshooting & fixes in the official The Sims 2 community.The Sims
Share your experiences with the community, get to know other Simmers, and find troubleshooting & fixes for the original The Sims game.MySims Cozy Bundle
Play the original MySims and MySims Kingdoms with the new MySims Cozy Bundle for Nintendo Switch and PC!The Sims Mobile
Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.The Sims FreePlay
Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.The Sims Franchise Discussion
Discuss The Sims Medieval, classic The Sims titles, and speculate on the future of the franchise, including Project Rene.The Sims Game Info Hub
Sims highlights, news, patch notes, livestream, with curation guides and posts from Maxis.