Forum Discussion

Re: Cant Play PvZ Garden Warfare 2 on PC

Do you have any GPU other than Intel HD graphics?

The reason I'm asking is because the error is misleading. Updating the Intel driver won't work because no Intel GPUs are compatible with this game.

 

Minimum Required

Recommended

Operating System

Windows 7 64-bit, Windows 8.1 64-bit, Windows 10 64-bit

Windows 10 64-bit

CPU

Intel i5 650 / AMD Phenom X4 9850 or equivalent processor

Intel i5 4770k, AMD FX 9590

RAM

4 GB

16GB

Hard Drive Space

30 GB

30GB

Graphics card

NVIDIA GeForce GT 640 / AMD Radeon HD 7730

NVIDIA 970, AMD R9 380X

Internet Connection

512 KBPS or faster internet connection required

512 KBPS or faster internet connection required

It would also be very useful if you could post a dxdiag report:

Spoiler

1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available


7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

14 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Do I just continue with the steps if I don't have the button from step 5? Because I don't /:

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yes, just read step 6, if you don't have 64 bit windows you will not see the button.

    I too suspect you are using an integrated Intel graphics processor which is not designed for gaming. It's meant to allow minimum graphical use on a computer like loading web pages or watching YouTube videos but does not have the processing power or memory to run 3D applications, especially DirectX 11 applications.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Does this mean I cant play the game ):

  • Anonymous's avatar
    Anonymous
    10 years ago

    whenever I post a link to where I put the DxDiag report is the post dis appears? should I post it on here? Its long

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    10 years ago

    @Maxis109 wrote:

    whenever I post a link to where I put the DxDiag report is the post dis appears? should I post it on here? Its long


    That's odd. Could you send the link to me as a private message? You can send a private message by hoovering your mouse over my profile picture and clicking 'send message'.

  • Anonymous's avatar
    Anonymous
    10 years ago

    I am having the exact same problem. I got the same error message and did upgrade my driver through Intel, which still didn't work.  I have a Dell Inspirion 3521.  If my most recent Intel graphics driver is not compatible with this game, what am I supposed to do?  This computer is only about 2 years old, surely there's a way that the game can be played on this computer?

  • Anonymous's avatar
    Anonymous
    10 years ago

    @milysa50 wrote:

    If my most recent Intel graphics driver is not compatible with this game, what am I supposed to do? 


    You can request a refund if you bought it through the Origin store:

    http://help.ea.com/en/refund/

    https://help.ea.com/en/article/returns-and-cancellations/

    Another possibility is to play it on a computer with a dedicated Graphics Card.  Medium-end Desktop GPUs are decently priced and can go on sale for great prices.


    @milysa50 wrote:

    This computer is only about 2 years old, surely there's a way that the game can be played on this computer?


    It would be possible to buy a brand new computer today that wouldn't play this game well.  Laptops with only the Intel Graphics are meant for general computer usage but can be used for older games or non-demanding indie games.  On the other hand it'd be possible to own a 5+ year old gaming PC that plays it pretty well.  PC Gaming for the most part requires a gaming PC to get a decent experience.

    Sorry

    *edit*  Gaming PC for most part just means you have a decent GPU.

    ** Gaming at all on an integrated graphics solution is relatively new.  In the years past it was nearly unthinkable to play any semi-recent PC titles on integrated of the time.

  • Anonymous's avatar
    Anonymous
    10 years ago

     I need a hand too if you could.

     I have the same problem, when i start the game i get a message saying i need to update my intel drivers, which repeatedly doesn't work and I have an Nvidia GT 740M graphics card with the latest drivers. I am running win 8.1 and all specs exceed the minimum - 40mbps internet, 8 GB RAM, 100's GB free on hard disk, intel i7 quad core etc etc

     I have followed the other instructions, going to manage 3d settings, i am still getting the same message, I have reset and still doesn't work and same error message, any idea's whats up with it?

    Any help is appreciated, especially as it's coming out of your own time. ty

  • Anonymous's avatar
    Anonymous
    10 years ago

    does this mean buy a geforce or something?

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Ulnabones wrote:

     I need a hand too if you could.

     I have the same problem, when i start the game i get a message saying i need to update my intel drivers, which repeatedly doesn't work and I have an Nvidia GT 740M graphics card with the latest drivers. I am running win 8.1 and all specs exceed the minimum - 40mbps internet, 8 GB RAM, 100's GB free on hard disk, intel i7 quad core etc etc

     I have followed the other instructions, going to manage 3d settings, i am still getting the same message, I have reset and still doesn't work and same error message, any idea's whats up with it?


    Game specs are stated in terms of DESKTOP hardware.  A GT 740m in a laptop is not equal to the real GT 640 desktop part, but if the 740 will actually ever work as you need it to, you can lower the screen resolution to gain some of the lost animation speed that laptop compromises on performance have cost you. 

    @robebooes 

    The "Personalize" selection opens a menu of options, and you want to work with that (I'm looking at Windows7, not Windows 8 or Windows 10).  Back in the day, Windows XP used "Properties" to open a somewhat different, but similar, menu of options. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    OK, I'm a noob in settings. How do I check this stuffs?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Is the Graphics card stuff red cuz u highlighted it or because I hav below?

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