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Revolution684's avatar
Revolution684
5 years ago

Re: Need to find CD Keys for DLCs on PS4?

@EA_Aljo I looked and I still had to pay for all the DLCs. However, I had access to a bundle where you gain access to all the fully upgraded star cards and all weapons, outside of the Hutt Contracts. So I am sure that its some sort of weird corruption in the account, as I got that for free but still cant get the DLCs for free.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Revolution684 

    Thanks for letting me know. It would be good to contact an advisor for assistance with this. We can't investigate account issues through Answers HQ. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.

  • Revolution684's avatar
    Revolution684
    5 years ago
    @EA_Aljo I have been contacting the EA Help and they aren't doing anything, when we asked for help with finding CD Keys on PS4, we just got the same email as before which was asking me to send the keys to them.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Revolution684 

    I checked on your case and it looks like you're in the middle of a conversation with them about this. It would be best to keep working with the advisor to try to get this resolved. Thanks!

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