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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: cannot connect to ea server

Hi there, @sauceybooyy 

I'll try to help find out why this is happening. What system are you playing on? Also, do you use a wired or wireless connection? Thanks!

12 Replies

  • I am using windows 10,. The connection is both wireless and wired.I checked the connection tons of times. Restarted the computer a couple of times, and I was still having the error code:721

  •  can connect connect now. 🙂

    Thanks for helping me.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @sauceybooyy 

    Great! If you have any other issues, please let us know. May the Force be with you 🙂

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @bnman06 

    Can you switch to a wired connection or is your router too far away?

  • Nickelaoz's avatar
    Nickelaoz
    5 years ago

    I have the same problem. Error 721.
    Since last week i can not connect to the server.
    I´m using Win 10 with wired internet.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Nickelaoz.

    Try using alternate DNS settings with the steps here. Let me know if that helps or not. Thank you.

  • I think it is the update they did. EA did something to cause this. Everything was fine before that. I have two powerful gaming computers and neither can connect now.

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