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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Re: Error code 216

Thanks for a quick reply @Thegodofhares 🙂

Have you done any basic connectivity troubleshooting steps like restarting your router? 🤔 There's a good article, which might help you here.

Since the maintenance is happening right now, we won't be able to check if anything solves your issue. However, I would be grateful if you could check out the steps after it ends if the problem will still be there.

/Ataashi

4 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Well... i've did several things with my router to fix this error. Nothing helped. Even tryed to set MTU(u know smtimes it could be the problem) and still nothing. Btw MTU could be changed at PS4 and y, i've tried. Ofc i restarted ps4 that was one of the 1rst steps. 
    Though not sure i've tried all steps that introduced at the article u've posted. And since u guys stop sevres for maintenance i hope most of errors will go away. 

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    8 years ago
    Many of us had issues ranging from loot box to character XP. 2396 and 1510 error codes yesterday. Screen went blank then kicked out. But after the update, hope it is all back to normal. Normal with issues... My guess is they are trying to reconcile all the accounts that played yesterday and that is what will take so long.. GLHF
  • Anonymous's avatar
    Anonymous
    8 years ago

    Well... Some problems with xp are nerv, i agree. BUT 216 error don't allow play at all. Imho this problem much more important. I just pray they r rather good at their work and they will fix all errors. So i wish them gl))))

  • Anonymous's avatar
    Anonymous
    8 years ago

    And... 216 error repeated. THOUGH 1rst time for ~30 games. But still fail. 

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