Re: Can't unlock or upgrade star cards

Hello thank you for responding. I have reinstalled and restarted my PC. I deleted all files that were related to battlefront 2 and I am still having the same issue. I have tried playing from the xbox app, EA app, and the steam version and have had the same issue. When I get on my Xbox everything is fine and I can still unlock and upgrade star cards for my heroes. As you can see from the picture I provided in my first post there is a dash through the cards that are locked. When I hover over the locked card the unlock button is greyed out and I cannot unlock the card. In the picture you can also see I have 13 skill points for Rey and cannot unlock her very first card. I guess could you walk me through repairing the game. I think something is wrong with my account and I have not seen anything online with people having the same issue that I am having. If you need more pictures I will provide them. I am just trying to play the game with my friends.