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17 Replies
- Belgorad5 years agoHero (Retired)
What is your Display Name on swtor?
tyrp is my name on SWTOR
@Belgorad I have no idea what else to do. Seems like many have this problem. I sent printscreens as i read in another threads but im still afraid i lost my money as i never had this problem with any steam game before
- Belgorad5 years agoHero (Retired)
It's been forwarded over to them to see what the status is. It may not be till Monday for a response but will get you one ASAP.
- proxos6665 years agoHero+
Your email is there , before the game tiem can be added the below needs to be sorted
You need to reset the password on the linked EA account that account has the persona chrel81 (not typ555) that EA account uses a yahoo email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
@proxos666 Ok i did reset the password. And i signed in. Will the time i bought on Steam be added now? I cant see SWTOR in my game library there,
@proxos666 Ok i see the game in my library in origin. But still its "prefered" not subscriber
- proxos6665 years agoHero+
The account should be good now, as they cant add the game time otherwise, it will be a couple of days i think before an agent gets to that email in the queue.
@proxos666 Ok thank you, i will just wait then and hope it will be added in some days. How long should i wait before i should get worried and contact them again? And thanks for all the help in this!
- proxos6665 years agoHero+
I think this should be sorted in 2 days
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