Re: The game won't launch. Missing files and folders from documents folder. Pls help

Did you reinstall as an administrator?

"I know the problem is with the game and not the Ea app" - Just because another game is working and this one isn't, does not mean it's unrelated to EA app. EA is working through multiple issues associated with switching existing games (like this one) from Origin to EA app. In fact, you may want to check out this post and provide the requested detail.