Cant subscribe or redeem codes

@BigBoiKispa If you need help with your account, get an error message, and can't log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone:

For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™

[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]

Cheers

Can you help me with my account?? I'm unable to purchase a subscription/coins with either my Paypal or card payments it keeps failing!

My user for SWOTOR is Madstarwarz

Thanks!!

@Maddyg1111 

support can see your subscribed , any further issue ?

I have had exactly the same issue as this, i phoned support and they were able to redeem the item i wanted to, this was July 3rd, i was told that this was a known issue and a fix was being worked on.  I clicked the redeem button today and the same error appeared, i would like to subscribe again after a long period of not playing but need this error fixed before i do so, is there a fix coming anytime soon?

Im having the same issue, uve reset both passwords, EA and SWTOR and i still cant purchase anything. Account name is unknownziach.

@TTV-TheKKoala 

You need to reset the password on the linked EA account that account has the persona 7wow7luck7898 (not TTV-TheKKoala your posting with) that EA account uses a gmail email but not same as swtor

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared