@tinateen122
Yes! And then create another folder within Sims 4 User Data and call it Sims 4 data 2, move your sister's folder into that one.
The idea is to clear up your Mac with all the Sims 4 folders you've managed to create and then start a fresh game. Once we've established that you are indeed saving correctly and your game is loading the save properly we can then move onto getting your old saves to work.
@tinateen122 Let's set that question aside for the moment. Are all of your TS4 game folders somewhere in the one master folder on your desktop?
@tinateen122 I can still help walk you through this process if you'd like. Or, if you prefer, you can wait for Bluebellflora to return around the same time tomorrow.
@tinateen122 You did that right. When I said the "master folder," I meant the one that you were told to create ("Sims 4 User Data"). Inside that folder, you have some subfolders labeled "Sims 4 data 1," "Sims 4 data 2," etc., right? Well, make one more folder next to these, label it "Sims 4 data 3" or whatever the next number is. Place the TS4 folder that is empty other than a few saves inside this last folder that you just created.
@tinateen122 All that other stuff can go in another subfolder, let's say "Sims 4 data 4," for now. We can sort through it later. But make sure you're preserving any saves you find sitting on the desktop. Just dump them in this last folder for now. The idea is to put everything you want to keep into the "Sims 4 User Data" folder, where it will sit until needed.
The empty TS4 game folders can go in the trash. When you're sure there's nothing in the trash that you'd like to keep, you can empty it.
@tinateen122 If they're empty, they can go in the trash.
Okay I put them in trash. In some of my subfolders I have empty cache and tray folders. Should I get rid of those? I did common + i and it says they were created yesterday.
@tinateen122 Leave those alone for now. They can just sit in their subfolders in the Sims 4 User Data folder on your desktop. They can't interfere from there.
@tinateen122 Yes, exactly. First, make sure that there's nothing inside your Electronic Arts folder in Documents. Then you can restart your computer, then launch the game. Don't move anything around after you restart.
@tinateen122 When you relaunch, the game will look like it's brand-new. There won't be any saves, or builds, or cc, or anything you've added to it since you started playing. That's fineโthe goal here is to successfully load and play a new game. So create a sim or family (no need to spend much time getting things right; you'll eventually be deleting everything) and move them into a house. Play for long enough that you know the game is working correctly. Save, then quit.
Once you're out of the game, look inside Documents\Electronic Arts. You should see a new TS4 folder. Don't touch anything yet, just make sure it's there, and post back.
