Forum Discussion

mwk360's avatar
2 years ago

Help Needed. "unable to authenticate" error

Hello need help playing this game again

when i login i get into the game no issue but as soon as i do. it shows no servers available and it doesn't let me select customer support for subscribers

the error "unable to authenticate, please restart the game"

this is the two screens before it exits. i don't know who to contact as i can't get into the actual gaming part to ask support for subscribers for help.

i tried through steam and on its own launcher

2 Replies

  • @mwk360 

    swtor account displayname ?

    moejoekhan has checked out fine, suggest looking at a firewall and likley port blocking

  • mwk360's avatar
    mwk360
    2 years ago

    Hello

    thank you for the reply

    i tried to log in again without changing anything and it just worked. So im not exactly sure what was the issue or solution

    the game worked perfect yesterday, this morning i had these issues and now it seems fine again. no changes from myside

    thanks again for the assistance hopefully its not a common occurrence 

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