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MrsFlopyDonky's avatar
6 years ago

Sims 4 offline on Xbox one

So i was wondering why I can't use any of my packs offline. I obviously can play sims offline but only the base game. At one point, I played, I actually had Cats and Dogs, and Seasons available to play but none of my other ones then I packed up my xbox and I went somewhere with internet, had all my stuff but when I went home( I don't have internet) I apparently made things worse because I got back, and I could only play the base game....well of course the two random free stuff. I have 12 packs bought and downloaded and ready to play but the moment I go offline, I only have access to the base game. Why?

8 Replies

  • @MrsFlopyDonky - I've moved your post to the Console forum to get you more specific help.

    *edit: My apologies, I forgot that consoles do not use Origin. 

    In the meantime, could you check that you're on the same account on which you purchased all the dlc's? It's very easy to accidentally log into a different account, especially when you've moved your console or computer around. A quick way to make sure is to double-check your Order History in Origin. Open Origin > Origin menu > Order History and see if your dlc's are listed. If not, don't panic yet - log out, and log back in with any old emails that you may have used in the past. 

    You may have another EA account linked to your XBox gamer tag. Follow the steps Here to try to track down your missing dlc's. 

    If you have games on more than one account and want to consolidate them, it's a tricky process and you'll need help from EA. You may need a Persona Transfer.

    Let us know how it goes, and definitely reply back if this is not the issue. Hopefully you can find your dlc's and return to Happy Simming!

  • MrsFlopyDonky's avatar
    MrsFlopyDonky
    6 years ago

    I'm not really sure, because I don't think it's missing dlcs. Everything is just fine when I'm online. But once I try to play somewhere that doesn't have internet, I can only play base game. I do use game share, but I've bought every one of my dlcs on my console, so I don't know why I can't use them offline

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    Are they purchased under your account or a different account on the PS4?

  • MrsFlopyDonky's avatar
    MrsFlopyDonky
    6 years ago

    I've only purchased them on my account on the xbox. I do game share but even then everything was still done under my gamertag/account. I was able to play cats and dogs and seasons at one point offline but I turned my xbox off and later when I came back to play some more, I was left with only base game. I can play everything normal online but soon as I go offline, I only have base

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