Re: sims 4 error code 801 [HELP PLS]

@PrincessMahina 

Follow these steps to launch a new clean game  - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

That’s a whole new clean Sims 4 folder, not just moving some files and folders out temporarily.