Forum Discussion

Re: Whenever I create a new save it deletes and my gallery is corrupt - Xbox One

@Youngauthor43 If your game data is corrupted, you'll need to reinstall your game. Reinstalling your game will not affect your saves.

There's an issue with the game currently producing too many households, which can affect your saves. This basically makes your save too full and the game can't load or save. If your saves are very old (Nov 2020) and you haven't played in a while, they are possibly affected by a bug from then with too many father winters.

If your gallery is too full of items and houses, you possibly have run out of save space. Same with your saves, you only get 10 total saves and they can only be so large before the console won't save anymore.

[Read First] Sims 4 Console Troubleshooting Guide 

2 Replies

  • Youngauthor43's avatar
    Youngauthor43
    Seasoned Novice
    4 years ago

    Thank you. Since the Sims is a paid game, if I delete it off my console, whrn I reinstall it, will I have the pay for it again? Tt the time this happened, I only had three saves, and only one active household. But I have been using the gallery a lot so that makes sense. I'll give it a try. Thank you for the help!