Forum Discussion

Re: Today's patch won't download past 50%

@KLoxxon

Me too. I've tried on 10.14.6 and 10.15.6 and through a VPN in different locations and run the Origin reset tool.

25 Replies

  • KLoxxon's avatar
    KLoxxon
    Rising Veteran
    5 years ago

    Really? Well if you're having problems, I'm not going mad!

  • someone on ea support said its caused by "temporary files" and to fix it, i have to uninstall the whole game and then run the reset origin tool

  • swavdb's avatar
    swavdb
    5 years ago

    Hey guys, 

    My girlfriend has the same problem: the patch's download won't go past ~74%. We've tried repairing the game, but then the same thing happens: even the repair stops 'downloading' all together. First we figured it was something on our end. Seeing these posts however makes us think it has to do with today's update. 

    Awaiting a solution!

    Kind regards.

  • Same here - reset Origin then tried to repair the game and it kept getting near the end then recycling.

  • got to 85% then the dreaded 196613:0 error message. Resumed the downloaded and it flew to 92% then stopped again 😬

  • laurendaly's avatar
    laurendaly
    5 years ago
    @Bluebellflora i did but its just caused the same issue but during the download, the guy from support then gave me follow up assistance but for a windows pc lmao
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @laurendaly

    How helpful..... ☹️

    Mine has finally finished downloading. It sat at 92% for a while then threw the 196613:0 error again then immediately said it was ready to play..........
  • KLoxxon's avatar
    KLoxxon
    Rising Veteran
    5 years ago

    @BluebellfloraI tried again after reading your last post and mine has downloaded now too.

    So, maybe patience is the fix?

  • KLoxxon's avatar
    KLoxxon
    Rising Veteran
    5 years ago

    Ah, it's better than reinstalling the game. Sorry @laurendaly that you ended up doing that.

  • oplk173531's avatar
    oplk173531
    5 years ago

    I've had the same issue (glad it's not just me!)

    Have tried everything to fix it, and was able to get up to 99% before it stopped. Realised I was going to have to reinstall, but now it's stuck at 97% as well!! 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    Those of you still having issues, could you run the Origin Error Reporter and PM me the Report ID?

    In Origin click on Help > Origin Error Reporter. Once you submit it will generate the Report ID 🙂
  • First thing I did when I got up this morning was try again, just to patch, not to repair or reset Origin again, and it installed in seconds.

    The only thing that isn’t working now is that I can only start the game through Origin, not directly, which is new for me, but at least I can play.

    I hope everyone else gets fixed. 

  • CikaF's avatar
    CikaF
    5 years ago

    @Bluebellflora wrote:
    @cikafitz

    Hmm, I just tried and can load from the app directly. Could you run the Origin reset tool and see if that fixes it? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

    Origin does seem insanely buggy at the moment. I just uninstalled a pack to test something and it didn't register in Origin until I ran the reset tool. Urgh.

    Will, do, and will also see if I can repair the game now. It has been an intermittent problem for me since Eco Lifestyle, though, along with Origin crashing when I quit the game if I've managed to open it with the app.

    Must do a bit of work first, though, to pay for the next pack ... 😂


  • @cikafitz wrote:

    @Bluebellflora wrote:
    @cikafitz

    Hmm, I just tried and can load from the app directly. Could you run the Origin reset tool and see if that fixes it? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

    Origin does seem insanely buggy at the moment. I just uninstalled a pack to test something and it didn't register in Origin until I ran the reset tool. Urgh.

    Will, do, and will also see if I can repair the game now. It has been an intermittent problem for me since Eco Lifestyle, though, along with Origin crashing when I quit the game if I've managed to open it with the app.

    Must do a bit of work first, though, to pay for the next pack ... 😂


    OK. I reset Origin again, cleared the game caches and repaired. It opened from the app. Still closes/crashes Origin when I exit the game completely, though – I don't know whether that's a bug or a feature, Origin always used to stay open when I exited the game. Compared to not being able to do anything, I'll take that!