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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Re: Can't install The Sims 2 on Windows 7 or 10

Hi @bertilsson88,

You are trying to install the game using a disk, right? In that case, I would recommend getting in contact with one of our advisers so they can turn your physical copy of the game into a digital copy in Origin.

That should help with the installation in newer computers 🙂

You can contact one of our advisers through EA Help, they will be able to check what's wrong, and help you with this issue.

You will find a detailed explanation on how to contact them if you need it here.

Cheers,

-Mai

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