Hard to say when we don't know what hair style this is about
Is it one that is bought in the special/deals tabs? Those come and go and are not available at all times
Is it one that unlocks in a quest or Hobby event? If so, have you done that quest or Hobby event?
Is i it one that unlocks with the Mall? Is that build?
Is it from a Live Event?
I edited my question. It is not from any special deal, a quest of a hobby or the mall or an event. It's the basic salon
I don't pay much attention to hair styles, I thought once you got them it stays
but it is possible that it have changed over the years
I'd still say that the particular hairstyle you're looking for is part of some quest or event, I know my favourite male hair comes from Style of Times, the time capsule quest
If you know the name of the style, you can google it "sims freeplay male hairstyle name" and see where it comes from
You're welcome to tweet to the Sim gurus, asking or contacting Firemonkeys that will know more than me
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
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