EA_DragonsEye
EA Staff (Retired)
EA Staff (Retired)Re: [Fixed?] - Game crashes when watching ads
Hey @tankbear3840 in which location are you? can you DM me your player id? Could I also get your Device and OS? thanks!
Forum Discussion
3 Replies
I have been using BlueStacks (Nougat 7.1.2).
Today I still crashed on 30s+15s ad, fortunately, I tried to disable "third-party ads" in TSM settings, then only received a repeatable ad from Google for the present.I'm not sure whether this option can "permanent exclude" unstabitily Ads from Applovin or anonymous...the game seems working now, thx your reply.
@tankbear3840 @breza0o @Corwin_Alexander @laprembee
This issue should have been fixed with the Summer Paradise update 12th of August 2021.
- Fixed a crash that occurred when some players tried watching a video ad
I have a similar problem. When I try to watch an ad for extra items/points in the Sweet Treat Challenge of the Sweet Treat Showdown event, I get through most of the ad, and then my game crashes. I play on an iPhone and my game crashes at any and every ad, but apparently only when it's for the Sweet Treat Challenge.
