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Anonymous's avatar
Anonymous
11 years ago
Solved

I Can't Update to The Sims 4 to Version 1.4.83.1010. Please help.

I keep trying to update The Sims 4 but everytime it starts finalizing the update, it says that the download failed and it pauses the update. I've been trying to update for three days but never can. I got the mods and custom content out of the game, I got an internet connection, and still it keeps saying, "Download failed." Can someone please tell me what I can do to get the update to download so I can get back to my sims.

  • I ran into this problem, too. Here's what I did to fix it:

    1. Run a clean boot

    2. After your PC restarts, launch Origin

    3. Origin will start updating

    4. After Origin is finished updating, log in*

    5. The Sims 4 should complete its update and be ready to play.

    *After updating, Origin didn't re-open for me like it usually does. I had to find it process in my Task Manager and kill it, then relaunch Origin again. This might not happen to you, but just a heads up!

    You may be able to skip the clean boot step and replace it with just a simple restart. Running a clean boot is one of the first steps I always take when I run into a problem, which is why I included it. 🙂

2 Replies

  • I ran into this problem, too. Here's what I did to fix it:

    1. Run a clean boot

    2. After your PC restarts, launch Origin

    3. Origin will start updating

    4. After Origin is finished updating, log in*

    5. The Sims 4 should complete its update and be ready to play.

    *After updating, Origin didn't re-open for me like it usually does. I had to find it process in my Task Manager and kill it, then relaunch Origin again. This might not happen to you, but just a heads up!

    You may be able to skip the clean boot step and replace it with just a simple restart. Running a clean boot is one of the first steps I always take when I run into a problem, which is why I included it. 🙂

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank you. It fixed the entire problem. I am so happy 😕mileyvery-happy: