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Re: Missing Sims 4 Interface, Missing Sims/Households and Can't Play Households

http://sims4.crinrict.com/en/2014/09/delete-cache-files/

If that doesn't help, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

First don't put anything back but start a new game to see if you also have the issue there. If not, put back your save game only, then try again.

1 Reply

  • So the cache trick didn't work, but resetting the game did in a way! The Sim is back, controllable, but the interface is a bit odd looking still.

    Parts of it are still grey and really empty. No wants/needs show up, only whims?

    EDIT: After adding my mods back in, the problem reset. Currently going through all my mods to make sure they are compatible with the latest update...  

    Yes, this seems to have helped loads!! Thank you for all your help!!!