Forum Discussion

Re: The sims 4 Cats and Dogs issues!!

Thank you! It works fine now that I have taken the mods out. I really don't like playing without mods though, is there a way to play with mods yet? 

8 Replies

  • I just bought the Sims 4 Cats and Dogs expansion, I have successfully downloaded it but when I went to create a pet. The game glitched then proceed to turn white, I can still hear the music but I cannot see a thing. I also turned my PC off four times but the same thing has happened. I also don’t play with any mods or CC.
    Can someone please help. Thanks, Maryann.
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Same as a lot of other people. Your processor is below minimum requirements

    You can either get a better computer or contact customer support for a refund on the EP

      

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor

  • Thanks for the help, I will just keep the game right now until I get a new PC.
  • This game drives me nuts there a so Many glitches end bugs and issues with that mine won’t work sinds this pack came out I have this problem with before I don’t and I try to fix mine game but nothing seems to work

    EA do something with this I think Im not the onlusten onze with this problem...
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Hi @sammygirl2212

    it's a bit hard to help you if you don't state what your issues are.

    Are you using mods/cc in your game ?