Forum Discussion

6 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    That is not the correct folder or you would have no option to load a game or continue playing.

  • But that's the problem, there is nothing to load or continue, it's as if I've never played before.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    OK so it actually is a case of of them being deleted. Usually it is just because the game used another folder,

    If you do start a new game and save it the savegame does appear in that folder?

  • @strangemouse

    Sims 4 no longer auto saves any games and it doesn't use the Origin cloud save feature. What may have happened is the saves may have gotten moved some how.

    Have you tried searching your computer for Sims 4?

    Click Start, in the search box type in Sims 4. Go to where the path takes you.

    By default it should go to: C:\Users\Username\Documents\Electronic Arts\The Sims 4

    - This is where user files get installed and saved.

    If it takes you to OneDrive, move the Sims 4 folder to your desktop and turn off or disable OneDrive.

    Moving the Sims 4 folder to the desktop or back to the Electronic Arts folder and turning off OneDrive is safe to do and helps the user folder not be saved to OneDrive anymore.

    Sims 4 and Onedrive don't work well together. If the user files aren't in the Documents\Electronic Arts\The Sims 4 folder, the game can't see or use them.

    How To: Turn off, disable, or uninstall OneDrive
    https://support.office.com/en-us/article/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0

  • strangemouse's avatar
    strangemouse
    7 years ago

    Yes new games appear in there ok. I didn't realise there were no auto saves any more :-( 

    Looks like it has gone for good.