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Anonymous's avatar
Anonymous
10 years ago

Re: Sims 4: CANT BUY SIMS 4 STUFF FROM ORIGIN

Trust i did everything you mention in your post and i am using PC. I doubt that a EA gift card would work since it's a Origin problem and not mine. To everyone trying to help i appreciate but i'm gonna wait a couple of days, maybe EA tech support will get around to emailing me back.

Do you think it's possible that they locked my account till tech support takes a look at it? That;s all i can think of at this point plus i had just purchased a stuff pack a few days earlier. I am not the only person experiencing this so obviously Origin goofed up. 

If and when this is resolved i will leave a post in hopes it might help or prevent his issue from happening again. Though it would be be nice if what i wanted wasn't exclusively on Origin

2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @Queennatly Hey, I've been trying to keep an eye on your situation. You seem to have some purchases that went through recently, can you confirm that the issue is resolved for you?

    Thanks. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey there,

    Yeah i waited about a day and tried again, it finally worked after i tried a couple of times.  I am happy it went through finally, it was soooo frustrating. Now if i ever have a purchase to make i'll just do it in bulk rather that one at a time so i don't get screwed again. So happy to go back to playing 🙂

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