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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
4 years ago

Re: Damaged /Tray and /saves files

@igaryok 

A family in your library consist of several files that must all be restored. It looks like you were not able to do so. A safer bet would be the save file as that is just one file you need to restore.

2 Replies

  • Whenever you deleted a file you make the disk space used by that file free to be used by other files.

    And the way the files are saved by the game makes them hard to recover if one part is damaged.


    To work in the game you need at least the .trayitem and .householdbinary.
    If the .trayItem is damaged, the .householdbinary should still contain the necessary data to recover it, same for .householdbinary.

    You can try asking the developers of both tools for help, maybe one of them can help you.