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Re: I am having issues with my Sims4 game not opening in May 2024.

@ShirleyDont95  Please post a screenshot of the error.

@BreezaGreyham  Please force-update the EA App.  Go here:

C:\Program Files\Electroninc Arts\EA Desktop\EA Desktop

and launch the EAUpdater.exe.  Then see whether Sims 4 opens, and if not, please post a screenshot of the error.

@LittleBlowFly  Please use this thread for the error you're seeing:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-Unable-to-Start-Game-Data-Missing-or/td-p/13276818

3 Replies

  • ShirleyDont95's avatar
    ShirleyDont95
    Rising Novice
    2 years ago

    Thank you Puzzleaddict for helping.   I just took this today, I haven't been on since I posted my question.   I click my desktop Sims4 icon (like I always did) and this is the box that pops up,every time. Do I really need to run Origin?  I'd really rather not, but I have invested in a few packs.  Also, more thoughts on my issue, not sure if any of it connects to my issue, I had just gotten the Romantic Garden stuff while it was on sale.  I was able to play with a bit on April 29,2024, but then next time I went to get on, May 2 or 3, this is the pop up window I constantly keep getting.  I figure the more info I can provide, might help those who know these things! 

    Oh, adding that I have never had Origin on my laptop - EVER and I've been playing for since Jan 2024, soo I'm not really sure why it keeps telling me that I need it now?!?!  Just frustrating. Thanks for any help.

  • ShirleyDont95's avatar
    ShirleyDont95
    Rising Novice
    2 years ago

    Thank you so much puzzlezaddict - it works again!  Well, for this one time, I played for about 30 minutes, will check it again later tonight and will go using the EA app! 

    Thank you kindly, again!  ShirleyDont95

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