Re: Sims Already Running

When I click the desktop shortcut, it will open the EA app and the “Sims already running” will pop up. I have looked in my task manager and the Sims does not appear there, only the EA app. I have also tried restarting my computer and going straight to the Sims but it will still say that it is running. 

@bunnykylie02  Are you still having issues?  If so, please set exceptions in your antivirus for TS4_x64.exe and EADesktop.exe.  If you only use Windows Defender, and Controlled Folder Access is enabled, set those same exceptions.  (Don't enable CFA if it's not already running.)

Please launch Sims 4 from your EA App game library, not from its desktop shortcut.

I tried that and it still shows the pop up in EA saying its already running 

@41r1ptqd2a6y  Please create a new admin Windows account and try playing in that.  Make it local, as in, don't use your Microsoft-associated email.

I did that and now EA Launcher wont even open because its "already running" 

@41r1ptqd2a6y  Restart your computer and try again.

If that doesn't work, run the EA App recovery, the method that doesn't require the App to be open:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and restart again.