Forum Discussion

Re: "Restart to Use"

@maganty03  Clear the EA App's cache again and repair the game.

If that doesn't work, please do a clean uninstall and reinstall of Sims 4:

  • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
  • Download Revo Uninstaller (the free version is fine) from here.
  • Launch Revo, select Sims 4 from the list, and click Uninstall.
  • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
  • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
  • Close Revo, and restart your computer.

Uninstall the EA App with Revo as well.  I don't have instructions for that at the moment, but the process should be straightforward.  Restart again when you're done.

Reinstall Sims 4, and everything should show up again.

1 Reply

  • maganty03's avatar
    maganty03
    3 years ago

    It finally worked! Thank you so, so much for your help <3