Re: Input Signal Out of Range Error
Thanks for responding! I went through the steps again so I could better answer your questions. Here's what I found:
• When I start the game normally, without any changes, a black unexitable screen comes up saying "Input Signal Out of Range - 1600x900 60Hz".
• Pressing alt and enter while this screen is up does nothing but make it flicker momentarily. To escape it, I have to restart my computer manually by hitting the power button on the tower.
• Next I go into the options.ini file using the Notes app. It lists the default width and height as 1920x1080. I change that to my display settings (1600x900) and save. I try opening the Sims 4 and the black screen does not come up. Instead, it shows the Maxis and Sims 4 logo, but then suddenly closes on its own.
• Next I try the Windowed mode you suggested by going into the options.ini file again, setting fullscreen to 0 and saving. I open Sims 4 and nothing has changed. It shows the Maxis and Sims 4 logo, then closes on its own.
• I restart my computer then check the options.ini file. The dimensions have now changed on their own to 1600x837. I try opening Sims 4 again. Still auto-closes after the Maxis and Sims 4 logo.
One thing I forgot to mention in my initial post is that I also tried repairing the game, clearing the cache, and doing a full reinstall of both the EA app and the Sims 4 on my computer. None of these made any difference and the black screen still came up (until I went into the options.ini file and did the above steps, and then it did the auto-close after the Maxis/Sims 4 logos came up just like it's doing now).
Another thing you should know is that, after I made my initial post, another one of my games (Stardew Valley, which I play through Steam) started acting up in the same way (input signal out of range). It wasn't acting up at the time I made my initial post, but now it is. So that probably means the issue IS with my computer and not the Sims. But I still don't know how to fix any of this.
I wondered if it was a driver problem so I looked into that. No new drivers have been installed between the time these games used to work on this computer vs. now that there are issues. My NVIDIA app says all my drivers are up to date.
I've included the dxdiag info you asked for. I hope there is some way to solve this problem!