Re: new install windows 11 can't start damaged or missing game files

@yenot-raccoon  Please check whether Controlled Folder Access is running, and if so, disable it long enough to test.

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

If that helps, you can try setting exceptions for TS4_x64.exe and Origin.exe.

If changing the settings doesn't help, or CFA isn't running at all, you can try using the takeown command on your Documents folder.  You're going to use this command:

takeown /F "C:\Users\username\Documents"

Write your actual username for this Windows account (your main one) instead of username.  Since the syntax needs to be exactly right, please copy this command to a Notepad file, substitute in your username, and then copy that string when you're ready to use it.  Hit Windows key-X and choose either "PowerShell (Administrator)" or "Windows Terminal (Administrator)," whichever option is offered, and paste the command into the window.

Just to be thorough, please move the Electronic Arts folder out of Documents, if it's still there, before trying to play.