Forum Discussion

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Insonova

    What's the full error message you are seeing when you're trying to play Apex Legends? 

    /Kent

  • @EA_Kent

    couldnt intialize sound
    please make sure you have a sound playback device that it enabled and properly configured
    failed in:MilesBankGetStatus
    Miels output follows:
    Streaming source audio\ship\general_japanese_patch_1.mstr has
    incorrect hash - expected 55439369 file has fc91e927
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Insonova 


    Did you try forcing the game to run in a different language? If so, you may need to uninstall and reinstall I'm afraid. If you're able to give that a shot please let me know if you're still having any trouble afterward. 

    /Kent